[Hiring] Global Talent Account Manager @Stagwell Global

Role Description

We are currently looking for a Global Talent Account Manager to join our team. This person will be the single point of ownership for client-facing outstaffed talent accounts. This role sits at the intersection of client management, recruitment delivery, budgeting, and internal coordination, ensuring that Global Talent teams are built, grown, and managed efficiently in line with client needs and commercial parameters. The role acts as the focal point between clients and internal teams (Recruitment, HR, Operations, Finance, Channel/Delivery Managers), owning all talent-related changes, requests, and communication flow.

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Responsibilities

• Account & Client Management
  • Act as the primary point of contact for all Global Talent (outstaffed / in-housing / secondment / contractors) matters for clients.
  • Translate client needs into clear internal briefs and priorities.
  • Maintain a holistic view of each client’s team structure, scope, and evolution.
• Talent & Recruitment Coordination
  • Own and manage all new hire briefs, replacements, and role changes.
  • Coordinate recruitment process end-to-end with the Recruitment team.
  • Support the Recruitment team as needed throughout the hiring process.
  • Ensure clarity on role requirements, timelines, and expectations.
  • Track hiring progress and proactively manage risks or delays.
  • Coordinate all team enablement needs in collaboration with internal teams, including: laptops and work equipment; system access, drives, and tools; software licenses and subscriptions.
  • Ensure teams are fully operational and ready to start in line with client expectations.
• Budget & Commercial Oversight
  • Manage headcount changes, budget updates, rate changes, and forecasts.
  • Work closely with other teams to ensure alignment on budgets, approvals, and invoicing implications.
  • Flag risks, variances, and upcoming changes early.
• Internal Stakeholder Management
  • Serve as the central coordination point across Recruitment, HR, Operations, Vendor Management, and Channel/Delivery teams.
  • Ensure consistent, accurate information flow across all stakeholders.
  • Reduce fragmentation by consolidating communication and ownership.
• Reporting
  • Take a leading role in the automation of dashboards and reporting, working with relevant teams to improve data accuracy, transparency, and scalability of Global Talent reporting.
  • Maintain up-to-date visibility on:
    • Team composition
    • Open roles
    • Hiring progress
    • Budget status
  • Provide clear status updates internally and to clients as required.

Qualifications

• We are open to candidates from one of the following profiles:
  • Global Talent Account Manager
  • Recruiter or Talent Partner with account, project, or delivery management experience
  • Recruiter from the creative, localisation, marketing, or agency environment
  • Account Manager / Client Manager from the creative, localisation, or IT outstaffing industry with strong exposure to recruitment
• 5+ years of experience in the roles mentioned above
• Experience managing clients and stakeholders in a professional environment
• Solid understanding of recruitment and resourcing processes
• Commercial awareness and comfort working with budgets and headcount planning
• Highly organised, detail-oriented, and able to manage multiple moving parts
• Clear communicator able to translate between client language and internal delivery reality
• Comfortable operating in a fast-changing, global environment
• Advanced English proficiency is required
• Experience in the advertising or marketing industry is a plus

Benefits

• Enjoy 24 working days of paid leave per year and an extra day off to celebrate your birthday.
• Flexibility to work from home and opportunities to work abroad.
• Encouragement to get involved in charity initiatives, with 2 extra days off annually for volunteer work.
• Annual Wellbeing Calendar, offering dedicated sessions and initiatives throughout the year to support your health and happiness.