[Hiring] Event Sales Coordinator @Engine

Role Description

As an Event Coordinator at Engine, you’ll play a pivotal role in driving group travel bookings by proactively managing inbound leads, coordinating logistics, and building strong client relationships. This role combines sales development with hands-on customer support, requiring a self-driven approach to engage clients, solve challenges, and deliver a seamless booking experience.

• Own and convert inbound group travel leads by proactively reaching out to engage clients and guiding them through the booking process to completion.
• Own the coordination of timelines, hotel communication, and key logistics — including gathering RFPs — to ensure group bookings are successfully executed.
• Proactively resolve booking challenges—such as budget changes, shifting guest needs, or timeline adjustments—while keeping customer satisfaction a top priority.
• Guide new prospects through the event booking process with the goal of converting interest into confirmed bookings, while educating them on how to use the platform effectively.

Sales Development & Pipeline Support:

• Qualify and actively pursue inbound group travel leads to drive booking conversions.
• Identify and act on upsell or cross-sell opportunities by engaging clients directly and collaborating with the broader sales team as needed.
• Ensure all client activity, booking progress, and event details are accurately tracked in our CRM and internal tools in real time.

Collaboration & Communication:

• Work closely with Sales, Customer Success, and Supplier Relations to align on group booking details, resolve roadblocks, and ensure seamless execution.
• Take ownership of all communication by proactively updating internal teams and clients with timely, clear information on booking status and any issues.
• Surface recurring challenges and propose process improvements to streamline the group booking experience for both clients and internal stakeholders.

Qualifications

• 1–3 years of experience in a customer-facing role (events, hospitality, sales support, SDR, customer success, etc.)
• Proven background in high-volume, customer-facing roles that blend sales and service — such as inside sales, sales development, event coordination, or customer success; (experience in travel, hospitality, or SaaS preferred.)
• Comfortable using CRM tools (Salesforce, HubSpot) and modern productivity platforms.
• Strong organizational abilities to manage multiple accounts and deadlines.
• Excellent communication skills for proactive client engagement and cross-team collaboration.
• Self-driven with a hunter mentality who takes full ownership and relentlessly pursues results.
• Customer-obsessed with a passion for delivering exceptional service.
• Collaborative team player with a relentless will to win and exceed goals.

Requirements

• Experience in event planning, travel logistics, or group sales.
• Familiarity with B2B SaaS environments or sales team workflows.
• Demonstrated success working cross-functionally in high-growth teams.

Benefits

• Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Check out our full list at engine.com/culture.
• Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model.
• Perks and benefits may vary based on employment type, location, and more.

Compensation

Total OTE Range (Base Salary + Variable): $75,000 — $75,000 USD

Your compensation package may also include equity. Your recruiter will share your complete compensation package as you move through the process.