[Hiring] Enterprise Solutions Engineer @Smartsheet

Role Description

Smartsheet is looking for an Enterprise Solutions Engineer who will provide technical leadership throughout the inside sales process. You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. This high profile role is part of the Enterprise Sales team and will report to the Manager, Enterprise Solutions Engineering.

• Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design).
• Partner with Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons.
• Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet.
• Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems.
• Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners.
• Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across large enterprises.
• Collaborate with Product teams to ensure offerings align with customer needs.
• Support marketing related events periodically, traveling onsite to represent Smartsheet, demonstrate the platform and connect with customers or prospects.
• Perform other duties as assigned.

Qualifications

• 1-3+ years of experience as a Solutions Engineer in the SaaS and/or enterprise software industry.
• Technical leadership and outstanding customer-facing skills.
• Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises.
• Ability to quickly build credibility, as well as understand and resolve customer technical issues.
• Strong competence participating in a complex, solution-based enterprise sales process.
• Experience in solution design or solution architecture related to collaboration/workflow/project management.
• Willing to travel periodically based on customer and business need.
• Legally eligible to work in the UK on an ongoing basis.

Benefits

• Employer-paid Private Medical and Dental, additional cost for family members.
• Monthly contributions toward your pension.
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program.
• 20 weeks fully paid Maternity Leave.
• 12 weeks fully paid Paternity/Adoption Leave.
• Personal paid Volunteer Day to support our community.
• Opportunities for professional growth and development including access to Udemy online courses.
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
• Teleworking options from any registered location in the UK (role specific).