[Hiring] Enterprise Account Executive @Clootrack Software Labs Inc.

Role Description

We are seeking a high-performing Enterprise Account Executive to drive strategic growth across large enterprise accounts. The ideal candidate will have a proven track record of selling complex, solution-based offerings—particularly within the Customer Experience (CX) space—to Senior management in enterprises.

This role requires a consultative seller who understands Voice of the Customer (VoC), customer journey analytics, and experience management platforms, and can articulate measurable business impact.

Key Responsibilities

• Own the full enterprise sales cycle from prospecting to close
• Identify, engage, and develop relationships with C-level and senior decision-makers
• Sell complex CX and customer experience management solutions to enterprise organizations
• Develop and execute account strategies to expand footprint within target accounts
• Drive new logo acquisition and manage strategic account growth
• Conduct discovery sessions to uncover customer pain points related to CX, VoC, customer journey, retention, and loyalty
• Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams
• Build and manage a strong pipeline and maintain accurate forecasting
• Negotiate contracts and close high-value enterprise deals

Key Requirement (Must Have)

• Proven experience selling solutions in the Customer Experience (CX) space

Examples include experience selling platforms such as:

• Qualtrics
• Medallia
• Adobe Experience Cloud
• SurveyMonkey Enterprise
• Zendesk

Or other solutions focused on:

• Voice of the Customer (VoC)
• Customer Journey Analytics
• Experience Management (XM)
• Customer Feedback Platforms
• NPS & Sentiment Analytics
• Contact Center & CX analytics tools

Required Qualifications

• 5–10+ years of enterprise sales experience in SaaS or technology solutions
• Demonstrated success selling into large enterprise accounts (ACV $100K+)
• Strong understanding of CX strategy, customer journey mapping, and VoC programs
• Experience selling to CMOs, Chief Customer Officers, Heads of CX, Digital, or Contact Center leaders
• Proven ability to navigate complex, multi-stakeholder sales cycles
• Consistent history of exceeding quota

Preferred Qualifications

• Experience selling subscription-based SaaS platforms
• Familiarity with enterprise procurement processes
• Strong executive presentation and storytelling skills

Key Competencies

• Strategic thinking
• Consultative selling
• Executive presence
• Strong negotiation skills
• Pipeline discipline & forecasting accuracy
• Cross-functional collaboration

What Success Looks Like in This Role

• Consistently exceeds enterprise revenue targets
• Builds long-term strategic partnerships with key accounts
• Demonstrates strong industry credibility in the CX domain
• Drives measurable customer business outcomes through CX transformation initiatives

Benefits

• On-Target Earnings (OTE): $150K–$250K
• Comprehensive health insurance, 401(k)
• Home Office reimbursement
• 10 paid leaves