Enterprise Account Executive @Zendesk Singapore PTE (Singapore)

[Hiring] Enterprise Account Executive @Zendesk Singapore PTE (Singapore)

Apr 02, 2025 - Zendesk Singapore PTE (Singapore) is hiring a remote Enterprise Account Executive. đź’¸ Salary: unspecified. đź“ŤLocation: Singapore.

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Role Description

This role involves driving growth within the SaaS space as an Enterprise Account Executive at Zendesk.

  • Directly drive top-line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top tier accounts.
  • Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
  • Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.
  • Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies.
  • Create quarterly territory plans, developing strategies and actionable tactics to increase market share in the Enterprise sector.
  • Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives.
  • Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages.
  • Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast.
  • Establish and maintain C-level executive sponsorship, leveraging industry expertise to build relationships with decision-makers.
  • Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution.
  • Negotiate and close complex deals, utilizing exceptional communication skills to present compelling business cases.
  • Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends.

Qualifications

  • BA/BS degree or equivalent experience required.
  • Experience in cloud/software B2B sales or solution engineering, with a minimum of 8 years of experience.
  • Bilingual skills in English and Cantonese/Mandarin is required.
  • Strong, consistent track record of achieving targets & quota achievement in 2 of the last 3 years.
  • Expertise in navigating complex sales cycles and renewals.
  • Experience in managing customer relationships with organizations generating revenues $1B billion+.
  • A history of successfully selling to VP and C-level executives in Enterprise accounts.
  • Outstanding presentation, negotiation, and deal-closing abilities.
  • Experience creating and leveraging territory and account plans.
  • An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
  • Demonstrated industry experience, with the ability to navigate industry trends and dynamics.
  • Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker.
  • Ability to travel to customer locations.

Benefits

  • Hybrid working model allowing flexibility to work remotely part of the week.
  • Inclusive workplace culture focused on diversity, equity, and inclusion.

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Enterprise Account Executive @Zendesk Singapore PTE (Singapore)
Sales / Business
Salary đź’¸ unspecified
Remote Location
Singapore
Job Type full-time
Posted Apr 02, 2025
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đź“Ť Be aware of the location restriction for this remote position: Singapore
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