[Hiring] Engagement Manager @AirOps

Role Description

Our best enterprise customers need more than software. They need someone embedded with them to drive real outcomes: sitting in strategy sessions, translating goals into a practical SEO and AEO roadmap, and delivering tangible work that the customer team can use immediately.

We are hiring a Senior Engagement Manager to expand this function. This role is hands-on and output-driven, owning scoped deliverables for customers who have purchased expanded services. You’ll be a specialized resource that our Strategic Account Managers leverage as an SME and partner.

What You’ll Do:

• Embed with accounts where expanded services have been sold (for example, customers who need dedicated delivery support beyond the core platform).
• Own specific deliverables end-to-end, such as:
  • SEO and AEO roadmaps
  • Content workflows
  • Content audits
  • Keyword strategy
  • Design and structure recommendations
• Run ongoing engagement calls, align stakeholders, and drive work forward with clear outputs each week.
• Partner with Sales on pre-sell conversations where deep SEO and AEO expertise is needed to close.
• Reduce load on senior strategy team members by independently owning delivery and execution inside defined engagement scope.

Qualifications

• Deep, hands-on experience delivering enterprise SEO work, with an ability to translate analysis into clear priorities and roadmap decisions.
• You can do the work, not just talk about it, and you have opinions that hold up with enterprise marketing, content, and design teams.
• Experience owning client-facing deliverables end-to-end, with a track record of shipping real outputs on a timeline.
• Strong facilitation and communication skills: running calls, driving alignment, and turning ambiguity into clear next steps.
• Comfort operating at senior level. You can go deep with practitioners and communicate clearly with leadership when needed.

Requirements

• Experience as a senior SEO or AEO strategist at a digital agency serving enterprise accounts.
• Experience as an in-house Head of SEO or Senior Content Strategist.
• Experience introducing or operating AEO programs in an enterprise context.

Benefits

• Equity in a fast-growing startup
• Competitive benefits package tailored to your location
• Flexible time off policy
• Parental Leave
• A fun-loving and (just a bit) nerdy team that loves to move fast!