[Hiring] District Manager Parts and Service @General Motors LLC
Mar 28, 2025 - General Motors LLC is hiring a remote District Manager Parts and Service. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
Role Description
This position does not require the employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. The territory covers 7 states: (KS, OK, NE, AR, MO, MS, TN). The selected candidate must live in territory or relocate to Kansas City, MO or surrounding area. Relocation may be provided.
The Sales professional has territorial responsibility for the administration of the Sales and Service Agreements that exist between GM and its dealers. They often act as consultants to the dealers and work reciprocally with them on the development and implementation of their business plans. They may be involved in a variety of initiatives including:
- Execution of marketing initiatives
- Customer retention
- Financial analysis
- Training
What You'll Do (Responsibilities):
- Extreme ownership of District Revenue, Retention & Customer Experience
- Serve as a trusted advisor to dealership leadership
- Responsible for driving revenue growth, achieving KPIs and effective execution of all CCA programs, initiatives and related activities
- Expected to thoroughly prepare for and conduct the standardized dealer contact process with an emphasis on dealer priorities/needs and GM performance goals
- Responsible for analyzing dealer’s marketing and merchandising plans and provide effective recommendations to drive service lane traffic
- Responsible for creating and executing annual Business Plans and implementing effective countermeasures to mitigate headwinds
- Responsible for successfully addressing and resolving aftersales customer needs, including but not limited to: resolution of SPAC/CAC/TAC cases, goodwill/warranty/policy requests
- KPIs: SRT sales objective, NPS, Retention, STS Training, EV Training & Compliance
Qualifications
- 4+ years sales experience AND dealership services OR parts operations OR warranty administration
- 2+ years of experience leading, guiding and improving dealership fixed operations
- Bachelor’s Degree or Equivalent Experience
- Knowledge of dealership operations
- Sales objectives
- Proficient automotive industry knowledge and business acumen including service
- Proficient knowledge of Dealership Service & Parts Operations: Automotive Parts and Service Systems, Dealer Operating Report & Fixed Analysis Tools, Dealership profit department’s structure and interconnectivity
- Consultative Selling Skills
Requirements
- Successfully builds and maintains strong internal/external relationships
- Successfully Drives for Results & Drives Change Management
- Effectively demonstrates Informative and Persuasive communication skills
- Effectively works autonomously with strong Time Management & Prioritization Skills
- Effective With Timely Problem Solving
- Consistently Demonstrates Innovation and Creativity
- Consistently Demonstrates Initiative & Adaptability
- Strong Customer Orientation & Conflict Resolution
Benefits
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family
- Company and matching contributions to 401K savings plan to help you save for retirement
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values
- Tuition assistance and student loan refinancing
- Discount on GM vehicles for you, your family and friends
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
