[Hiring] Director, Wholesale Operations @Holistic Industries

Role Description

Responsible for guiding and implementing operational strategies that support Holistic Industries’ wholesale objectives.

• Serve as the liaison between Wholesale Sales, GP’s, Supply Chain, IT, Finance, Marketing, and Corporate leadership to ensure:
• Forecasting accuracy
• Commission governance
• CRM optimization
• White-glove fulfillment
• Regulatory compliance
• Create and uphold scalable systems, operational excellence, and customer experience standards that enable sustainable growth.
• Guide and implement operational strategies in partnership with the wholesale sales team to achieve annual revenue and margin plans.
• Lead wholesale supply and demand planning between the wholesale sales needs, GP and corporate office.

Qualifications

• Strategic leadership with a proven ability to design and execute departmental growth initiatives.
• Strong financial and business acumen with expertise in overseeing and managing a national sales plan and departmental budgets effectively.
• Skilled in Salesforce workflows, reporting, and training, with a focus on empowering high-performing sales teams.
• Collaborative mindset, experienced in partnering with senior leadership to align departmental goals with company-wide strategy.
• Strong analytical skills with the ability to monitor KPIs and adapt strategies to achieve revenue targets.
• Market awareness and agility to anticipate trends and maintain a competitive edge.

Benefits

• Comprehensive benefits package including competitive base pay and annual bonus program.
• Medical, dental, and vision coverage.
• Team member discount in our stores.
• Health Savings Account.
• Pet insurance.
• 401(K) with a company match.
• Company-paid short term and long-term disability.
• Life and AD&D insurance.
• Mental health and urgent care services.
• Referral program.
• Generous paid time off (PTO).