[Hiring] Director, Strategic Accounts @LG Electronics

Role Description

The Director, Strategic Accounts is a senior leadership role responsible for owning, scaling, and institutionalizing a strategic joint venture between the consumer durables organization and a technology partner. This role carries enterprise-level accountability for revenue growth, partner success, and long-term commercial viability across products and platforms.

Operating at both strategic and execution levels, the Director serves as the lead partner, ensuring alignment across executive stakeholders, regional teams, and cross-functional leaders. This is not a traditional sales role, but a general management–oriented leadership position focused on building a scalable business venture.

Key Responsibilities

• Own the overall strategic relationship with the joint venture technology partner.
• Serve as the primary executive interface, leading governance structures, executive reviews, and escalation management.
• Shape and evolve the long-term partnership strategy beyond initial launch, including roadmap alignment and expansion strategy.
• Represent the partnership internally with senior leadership and externally with partner executives.
• Own revenue targets, forecasting, and growth strategy for the joint venture.
• Drive expansion across new products, regions, channels, and commercial models.
• Partner closely with Finance and Business Management on pricing strategy, cost structure, margin optimization, and P&L visibility.
• Ensure forecast accuracy and disciplined pipeline management.
• Lead alignment across Product, Program Management, R&D, Marketing, Finance, Legal, Operations, and Regional Sales teams.
• Translate partner needs into clear internal priorities and execution plans.
• Ensure organizational readiness for launches, integrations, and global scale.
• Influence and drive execution in a matrixed, HQ–subsidiary environment without direct authority.
• Anticipate, manage, and resolve complex operational, commercial, and execution risks.
• Lead critical issue resolution with urgency, structure, and accountability.
• Ensure delivery quality, timelines, and partner satisfaction at an enterprise standard.
• Help define operating model, roles, and processes required to scale the venture.
• Contribute to long-term organizational design and capability development as the business matures.
• Provide mentorship and direction to cross-functional leaders supporting the venture (direct reports may be added as the business scales).

Key Performance Indicators (KPIs)

• Revenue and growth performance vs. plan.
• Forecast accuracy and pipeline health.
• Account and business expansion (products, regions, channels).
• Partner satisfaction and executive relationship health.
• Speed, quality, and effectiveness of issue resolution.
• Long-term scalability and sustainability of the business model.

Qualifications

• 12+ years of experience in Strategic Account Management and/or Business Development.
• Proven track record leading complex, enterprise-level partnerships or alliances.
• Experience operating at the director level with executive stakeholders, including C-suite exposure.
• Strong ability to influence across global, matrixed organizations.
• Demonstrated capability to balance strategy, execution, and financial discipline.
• Experience launching or scaling new ventures, platforms, or joint business models.

Preferred Experience

• Background in consumer durables, consumer electronics, or technology-enabled ecosystems.
• Exposure to IoT, smart home, connected devices, or platform-based business models.
• Experience working within global HQ–subsidiary structures.
• Prior involvement in joint ventures, alliances, or co-development partnerships.

HR & Organizational Notes

• Director-level individual contributor role at launch, with scope to build a team as the venture scales.
• High-visibility role with regular interaction with executive leadership.
• Success measured by partner success, sustainable revenue growth, and long-term business scalability.

Recruiting Range

$250,000 — $310,000 USD

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life.
• Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.