[Hiring] Director of Revenue Operations @Newfold Digital, Inc.

Role Description

As the Director of Revenue Operations, you’ll play a pivotal role in driving operational excellence and scalable growth across our go-to-market (GTM) organization.

• Unify Sales, Marketing, Customer Success, Partnerships, and Finance to ensure data, systems, and processes align with revenue goals.
• Design and lead the Revenue Operations function to improve go-to-market processes.
• Partner with GTM leadership to align forecasting, planning, and performance metrics.
• Manage annual and quarterly sales planning processes including pipeline reviews, territory design, and quota allocation.
• Build, lead, and develop a high-performing Revenue Operations team.
• Lead operational reviews and drive accountability across all revenue-generating functions.

Process Optimization & Technology Enablement:

• Develop and maintain scalable operational frameworks to improve pipeline management, forecasting accuracy, quota setting, and compensation planning.
• Ensure operational rigor across the revenue funnel: lead acquisition → conversion → retention → expansion.
• Build operational frameworks to support sales motions, lead management, and customer lifecycle processes.
• Evaluate and oversee the revenue technology stack for seamless collaboration, automation, and data accuracy.
• Identify opportunities to streamline workflows and enhance cross-functional alignment.

Analytics, Forecasting & Reporting:

• Build world-class forecasting, analytics, and reporting frameworks to deliver predictable and data-driven insights.
• Define and track key performance metrics and KPIs (MRR growth, churn, renewal rates, sales velocity, conversion rates, pipeline coverage, forecast accuracy, etc.).
• Monitor and report on revenue metrics, pipeline health, and conversion rates.
• Translate insights into actionable recommendations to guide GTM strategy and execution.

Qualifications

• 8+ years of experience in Revenue Operations, Sales Operations, GTM Operations within a high-scale or high-volume SaaS or technology company.
• Proven success building and scaling RevOps systems and processes from the ground up.
• Experience supporting SMB and mid-market customer segments.
• Strong analytical, problem-solving, and data interpretation skills.
• Excellent communication skills with the ability to influence cross-functional and executive stakeholders.

Benefits

• Excellent Health Insurance options to fit you (HSA, Medical, Dental, Vision).
• Matching 401K.
• Life/AD&D/STD/LTD.
• Tuition Reimbursement.
• Pet Insurance.
• Generous vacation policy.
• Programs for learning and development opportunities.
• 20+ affinity groups for networking and connection.