[Hiring] Director of Clinical Commercial Sales @EBSCO

Role Description

The Director of Clinical Commercial Sales, West Region is responsible for driving market share and revenue growth for the Clinical Decisions product portfolio by maximizing retention and expanding existing customer relationships across the hospital market in the Eastern U.S. and Canada.

• Leads, recruits, and coaches a cross-functional POD of sales and customer success professionals
• Provides end-to-end support across the pre- and post-sales lifecycle for healthcare customers
• Builds and maintains strong relationships with strategic channel partners to extend market reach and impact
• Achieves Clinical Decisions’ growth objectives through disciplined execution of upsell, cross-sell, renewal retention, and customer success best practices
• Builds and sustains a consistently strong pipeline that drives adoption, expansion, and long-term customer value

This remote position is North American based (excluding U.S. territories).

Qualifications

• Experience in a leadership role in commercial operations and effectiveness, preferably within the healthcare industry
• Ability to think strategically and make data-driven decisions
• At least 7 years of commercial experience in comparable industries
• Bachelor’s Degree, college graduate with management experience
• Proven track record of achieving goals year over year; understands why they were successful and how to achieve that again
• Ability to collaborate with colleagues and staff to create a results-driven, team-oriented environment
• Ability to plan and manage at both the strategic and operational levels
• Established contacts and relationships with potential customers and channel partners
• Outstanding consultative business development abilities and excellent interpersonal skills with executive level customers and partners

Requirements

• Cultivate a values-driven organization grounded in trust and respect
• Contribute to the development and execution of best practices for commercial activities
• Drive initiatives to improve retention, upsell, and cross-sell effectiveness
• Develop a highly skilled, trained, and educated team
• Set and monitor key performance indicators (KPIs) to assess commercial and customer success
• Provide regular reports and presentations to the executive team on commercial performance
• Build and mentor a high-performing team of commercial professionals
• Encourage a culture of continuous learning and development within the team
• Lead by example, demonstrating strong leadership, strategic thinking, and customer-centric focus

Benefits

• Pay Range: USD $130,200.00 - USD $186,000.00 /Yr.