[Hiring] Customer Business Development Coordinator @Revlon Corporate

Role Description

This role is a Remote Role: This is a fully remote position. Candidates may work from anywhere within the Montreal region, with occasional travel to Customers, or Revlon's Mississauga office.

Under the leadership of the Sr. Customer Business Development Manager, the Customer Business Development Coordinator plays a critical role in ensuring best-in-class execution across Quebec retail partners, with a strong focus on Metro banners (Jean Coutu & Brunet). This role goes beyond administration - it is a true executional backbone of the business, ensuring that all commercial initiatives are flawlessly delivered in-store, on time, and aligned with customer expectations. The ideal candidate brings hands-on experience within the beauty industry in Québec, understands retailer dynamics (Metro an asset), and thrives in a fast-paced, detail-driven environment.

Responsibilities

• Customer Execution & Submissions Excellence
  • Own end-to-end execution of all customer-facing submissions (listings, displays, returns, pricing, planograms) via retailer portals
  • Ensure accuracy, compliance, and timeliness of all documentation
  • Act as the gatekeeper of executional excellence across all Quebec accounts
  • Manage product lifecycle administration: new items, discontinuations, RA tracking
• Promotional & Commercial Coordination
  • Co-manage the promotional calendar with the CBDM, no charge orders
  • Lead weekly promotional alignment meetings (internal coordination)
  • Execute display listings and ensure alignment with retailer timelines
  • Support sell-in readiness (order forms, sell sheets, product assets, promotion presentation)
• Planogram & In-Store Execution
  • Prepare and manage planogram resets (Ins & Outs, updates, templates)
  • Track modular execution from planning to in-store implementation
  • Coordinate with merchandising teams and field sales to ensure flawless execution
  • Support reline periods and ensure smooth rollout in stores
• New Store Openings / Renovations (NSO)
  • Own NSO tracker and ensure full visibility on timelines and requirements
  • Coordinate all stakeholders (internal teams, field, retailers)
  • Ensure on-time and flawless execution of openings, relocations and renovations
• Cross-functional Coordination & Support
  • Act as a key liaison between: Sales, Marketing, Logistics, Field teams
  • Support deduction clearing and administrative follow-ups
  • Manage ad hoc requests with agility and ownership
• Field Communication & Business Support
  • Contribute to monthly field bulletins (priorities, RA’s, key actions etc.)
  • Support field teams with clear execution guidelines
  • Ensure alignment between head office strategy and in-store reality

Qualifications

• Minimum 2+ years in CPG or beauty industry (strong asset)
• Experience working with Québec retailers (particularly Metro, Jean Coutu, and Brunet - a strong asset)
• Strong understanding of retail execution and store realities

Requirements

• Bilingual (French/English) – required
• Strong attention to detail with disciplined execution
• Excellent organizational and multitasking skills
• Proficient in Excel and PowerPoint with a tracker-driven mindset
• Ability to thrive in a fast-paced, constantly evolving environment

Benefits

• Base pay range for this position is $52,000 - $56,000/year; however, base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location.
• Eligible for short-term incentives as part of total compensation.
• Employees (and their families) are eligible for medical, dental, and vision benefits.
• Covered by the co-paid basic life insurance policy and short-term disability insurance.
• Other benefits include long-term disability, healthcare spending accounts, Employee and Family Assistance Program, Health & Fitness Reimbursement, etc.
• Eligible to enroll in Registered Retirement Savings Plan (RRSP) and Registered Pension Plan (RPP).
• Receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year.