[Hiring] Customer Account Manager @Valsoft Corporation
Mar 28, 2025 - Valsoft Corporation is hiring a remote Customer Account Manager. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
Role Description
As a Customer Account Manager (CAM) at DATATRAC, you’ll be the heartbeat of our customer relationships. Partnering closely with Sales and Professional Services teams, you’ll ensure client satisfaction, uncover growth opportunities, and drive value for both customers and DATATRAC.
- Proactively call assigned customers and prospects.
- Serve as a liaison between customers and appropriate company departments/personnel to resolve problems.
- Prepare quotes and secure orders.
- Work strategically with other team members to maximize revenues in assigned market segment(s).
- Maintain database records, including related information and calls made.
- Provide required reports to the Sales and Professional Services Manager.
- On behalf of Datatrac, work to ensure the highest degree of customer satisfaction possible.
- Help develop project plans for Final Mile Software and other software implementations.
- Operate as a team member with the assigned market segment(s) team.
- Seek references and referrals for outbound new business opportunities.
- Proactively address problem solving and innovation.
Qualifications
- Associate’s degree or equivalent training in business, marketing or sales.
- Minimum 2-4 years sales/telesales experience.
- In depth knowledge of the company’s products and software pricing practices.
- Effective selling skills.
- Excellent communication, interpersonal, and telephone skills.
- Ability to speak intelligently about Datatrac products and services, as well as providing training to our customers.
Requirements
- PC and various administrative and sales management software tools.
- Technology requirement includes use of telephone, Team Support CRM, and database management software.
Benefits
- Full-time remote position available 8-5 M-F ET.
Company Description
Valsoft was founded in 2015 in Montreal, Canada. Our focus is to acquire and grow vertical market software businesses that provide mission-critical solutions in their respective niche markets. So far, we have acquired over 100+ businesses, and we have over 3,000 employees across 20+ countries. In 2023, Valsoft was named as one of the Best Workplaces in the Financial Services Industry by Great Place to Work®.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
