[Hiring] Agency Account Manager @Spark Advisors
Apr 01, 2025 - Spark Advisors is hiring a remote Agency Account Manager. đź’¸ Salary: $90,000 - $110,000 usd. đź“ŤLocation: USA.
Role Description
Spark is hiring an Account Manager to help drive forward Spark’s continued growth and give our new partners all the tools they need to be successful.
- Build and maintain relationships with Agency Principals, chaperoning them through the onboarding process, addressing their needs and resolving any issues or concerns.
- Drive daily active usage among top Spark agents.
- Guide new agencies, step by step, through the onboarding process and aid agencies in understanding and using our products and services.
- Become fluent with all elements of Spark’s product and service offering.
- Implement effective onboarding strategies and processes, regardless of unique agency dynamic, to enhance partner experience.
- Collaborate cross-functionally to identify areas for improvement and implement strategies to enhance partner satisfaction and retention.
- Nimbly adapt to changes to internal workflow and process as well as to external agency factors.
- Negotiate adjustments to partnership agreements in good faith with Agency Principals, being sure to stay within Spark’s framework.
- Implement proactive practices to drive agency NPS, minimize churn and create lasting partnerships.
Qualifications
- 2+ years of experience in account management or sales, or customer success.
- 2+ years of project management or onboarding/implementation experience.
- Experience in a start-up environment where you’re required to adjust on the fly.
- Proven ability to manage multiple accounts while maintaining strict attention to detail.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
Requirements
- Proficiency in CRM software (Airtable, HubSpot).
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
- Experience delivering partner-focused solutions based on client needs.
- Spanish fluency.
Compensation
Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
- Base Salary: $90,000 — $110,000 USD
Benefits
- Equity compensation
- Health care, including dental and vision through our PEO Sequoia
- Flexible work location; co-working available
- 401k
- Paid Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- Paid Parental Leave
- Up to 12 weeks for birthing parents
- Up to 8 weeks for non-birth parents
- 11 paid holidays
- 2 week sabbatical at 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
Compliance
Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.
At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$90,000 - $110,000 usd
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
