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Sales / Business
CRM Account Manager
@Soar With Us
[Hiring] CRM Account Manager @Soar With Us
Mar 27, 2025 - Soar With Us is hiring a remote CRM Account Manager. 💸 Salary: £24,000-£35,000 + 26 days paid holiday. 📍Location: UK.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves driving returning customer growth through retention marketing for e-commerce clients.
- Formulate and execute email and SMS marketing strategies to drive returning customer revenue and lifetime value (LTV).
- Strategise, build, and launch campaigns and flows on Klaviyo, leveraging data to optimise performance.
- Manage a portfolio of high-revenue e-commerce clients, communicating regularly via Slack and Google Meet.
- Use analytical tools like Klaviyo, Shopify reports, and Triple Whale to make data-backed decisions.
- Develop expertise in a core competency (e.g., deliverability or SMS marketing) to enhance the team’s competitive advantage.
- Work closely with the Head of CRM to align on activity and progress.
- Stay updated with the latest e-commerce retention strategies, creative approaches, and tools.
- Share knowledge with the team by delivering impactful training sessions and mentoring junior team members.
Qualifications
- 2+ years of experience in CRM/email marketing for e-commerce brands at a high level.
- Previous agency experience preferred. If not, experience with a 7-8 figure e-commerce brand is required.
- Expertise with Klaviyo, Shopify, Attentive, and Triple Whale is essential.
- Strong research skills to quickly understand new client industries and markets.
Requirements
- Take full ownership of your successes and failures.
- Entrepreneurial mindset with the ability to see the bigger picture.
- Proactive, solution-oriented, and adaptable.
- Exceptional attention to detail and strong problem-solving skills.
- Confident in building long-term client relationships.
- Ability to self-manage and prioritise effectively in a fast-paced environment.
Benefits
- Incredible Client Base: Work with some of the fastest-growing and most established DTC e-commerce brands globally.
- Skill Development: Broaden your skillset with diverse projects, ongoing learning opportunities, and regular mentoring from senior management.
- Ongoing Mentorship: Get 1-on-1 coaching/mentorship with senior leadership to refine your skills in e-commerce advertising.
- Start-Up Sensibilities: Be part of a rapidly growing agency where you’ll have a direct impact on shaping how we do things.
- Flexible, Hybrid Working: Enjoy the flexibility of remote work combined with the option to collaborate in our vibrant Leeds office.
- Social Activities: Monthly socials and larger quarterly events arranged by our team’s social coordinator.
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| 📍 | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
£24,000-£35,000 + 26 days paid holiday
|
Remote
Location
UK
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
