[Hiring] Consultant, National Retail Programs - Commercial Lines @Nationwide

Role Description

This role involves owning and growing a portfolio of insurance programs, driving sales, underwriting quality, profitability, and the rollout of new programs.

• Drives the sales and underwriting relationship for Programs products and services.
• Responsible for establishment of program goals and metrics for specific programs ensuring alignment with scorecards.
• Reviews trends and profitability; takes action based on results as needed.
• Generates and establishes new program relationships, including travel to agencies and key program partners.
• Facilitates all steps involved in the due diligence process and makes recommendations to senior management on new opportunities.
• Implements all new programs from development of guidelines, form/rate filings, compliance, finance, claims, legal, actuarial, and marketing materials.
• Directs the program relationships/results internally with program underwriters and processors.
• Interacts with various cross-functional business partners to achieve company goals and objectives.
• Consults with program agents and internal partners to develop business solutions.
• Communicates appetite, acceptability, terms, conditions, pricing and sales techniques of program portfolios.
• Independently establishes and maintains effective relationships with brokers and program managers.
• Acts as a resource for direction, training and guidance for less experienced staff.
• Leads delivery of appropriate customer service levels.
• May perform other responsibilities as assigned.

Qualifications

• Bachelor’s degree or equivalent experience is preferred.
• Relevant professional designation such as CPCU or CIC is preferred.
• Eight years of progressively more responsible underwriting and sales experience in commercial lines of business preferred.

Requirements

• Advanced knowledge of underwriting policies, practices, procedures, and marketing principles across assigned lines of business.
• Effective verbal and written communication skills to engage with internal and external business partners.
• Demonstrated ability to influence and collaborate across teams and functions.
• Solid program leadership capabilities with the ability to manage mid-sized initiatives and contribute to larger strategic efforts.
• Ability to analyze and interpret underwriting data, including rating plans, policy language, and risk characteristics.
• Proficient in project and process management, with the ability to identify and implement improvements.
• Capable of evaluating program challenges and recommending practical solutions aligned with business goals.
• Ability to coach and guide team members and contribute to setting team priorities.

Benefits

• Medical/dental/vision insurance
• Life insurance
• Short and long term disability coverage
• Paid time off with a minimum of 18 days per year
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire