[Hiring] Client Manager - Retail Insights - Primary Research @NielsenIQ

Role Description

Join the NIQ Retail team and collaborate with our clients as a consultant, a problem solver, and the voice of NielsenIQ at our clients. In this role, you will work with a leading US retailer and use NielsenIQ solutions to drive client satisfaction by providing market intelligence and business insights to help them understand their consumers and optimize their business across categories.

• Develop cost-effective plans to uncover relevant customer truths.
• Partner with internal teams to solve challenges and address business needs.
• This role is remote for anyone currently living in the United States.

Qualifications

• Capable of maintaining positive client relationships in complex situations & resolving client issues.
• Able to synthesize data & simplify findings to solve client business issues.
• Experience using large data sets to find insights and make recommendations.
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
• Skilled & polished communicator, including client presentations.
• Intermediate project management skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office and/or GSuite and BI Tools; experience in SQL is a plus.
• Experience with NielsenIQ tools like Omnishopper or SA&I a plus.

Requirements

• Bachelor's Degree preferred.
• 5+ years of experience with demonstrated experience in syndicated data analysis in the FMCG, CPG, and/or Retail industries.
• Experience working with market trends, consumer behavior, and panel insights.
• Demonstrated ability to plan, analyze, and provide successful qualitative and quantitative customer research.
• Strong analytical aptitude and ability to articulate recommendations clearly.
• Experience in a client service environment and ability to develop, maintain, and grow client relationships.

Benefits

• Market-competitive salary with an anticipated base compensation of $83,000 - $95,000.
• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).