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Client Engagement Executive @C0022 Ensono LLC

[Hiring] Client Engagement Executive @C0022 Ensono LLC

Mar 27, 2025 - C0022 Ensono LLC is hiring a remote Client Engagement Executive. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Sr. Account Manager, known as Client Engagement Executive at Ensono, is accountable for the growth of Ensono clients. The Client Engagement Executive ultimately owns the client relationship and will identify and leverage company-wide resources to address client satisfaction, growth, renewal, risk, or opportunity. This role is responsible for developing meaningful client relationships that will enable growth and clients for life.

  • Be the Client’s main point of contact at Ensono, responsible for the commercial relationship with the client and maximizing current service portfolio with the client by:
    • Owning executive relationship map & expansion of key technical and business relationships
    • Whitespace growth of existing services
    • Striving for a mix of Ensono products and services vs. single service
    • Building key partnership and alliance relationships that impact the client or Ensono's ability to grow and transform (e.g., with the Dell, AWS, MSFT account managers for the client)
    • Managing messaging to the client on operational stability via active partnership with Service Delivery Management
    • Enabling and selling new services sales across the client’s IT landscape
    • Understanding client’s competitive services landscape for Ensono whitespace services
    • Leveraging Advisory & Consulting and Specialist team to identify client needs and build services growth plan by account
    • Identifying and engaging in client’s cloud and transformation strategy
    • Introducing cloud native development practice areas
    • Responsible for account plan, account strategy, account services growth plan, and SFDC data stewardship on the account
    • Bringing the right Ensono relationships to the client on a regular basis
    • Weekly internal client status and opportunity reviews
    • Monthly business reviews with the client and Ensono account team
    • Quarterly business reviews with client and Ensono account team
    • Managing Ensono Executive sponsor program by client
    • Accountable to bring the right technical and sales specialist roles to new service opportunities
    • Engaging, being curious, and driving positive disruption across the clients’ IT teams: infrastructure, applications, business units
    • Listening and helping clients in their transformation goals (i.e., get to the cloud, develop new apps, data strategies, data center consolidation, MF application modernization)
    • Maintaining client relationship map including key competitors and their client sponsors
    • Partnering with SDM team to analyze, prioritize & communicate client health and CSAT to key stakeholders
    • Using data and influence to highlight and escalate service delivery issues that are getting in the way of client/ account growth
    • Accountable for driving MBR and QBR
    • Actively influencing the SDM team and other Ensono resources to address operational and commercial challenges, and ensure they are communicating resolution status to client.

Qualifications

  • Bachelor’s degree from a four-year college or university or equivalent work experience
  • 10-15 years of sales experience
  • Demonstrable experience in enterprise-scale solution selling
  • Understanding of the managed services marketplace – key players, competitive strengths, and weaknesses, etc.
  • Experience working in a matrixed sales environment
  • Experience in managed services and consultancy sales preferred
  • Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation

Requirements

  • Independent and self-directed
  • Resourceful and confident under pressure
  • Presentation & communication skills
  • Strong management and business skills
  • Strong empathy, self-awareness, and interpersonal skills
  • Curious and driven to deeply understand clients’ business and objectives and make appropriate recommendations
  • Able to challenge the status quo

Benefits

  • Unlimited Paid Days Off
  • Two health plan options through Blue Cross Blue Shield
  • 401k with company match
  • Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
  • Depending on location, ability to take advantage of fitness centers
  • Wellness program
  • Flexible work schedule

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Before You Apply
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đź“Ť Be aware of the location restriction for this remote position: USA
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Client Engagement Executive @C0022 Ensono LLC
Sales / Business
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 27, 2025
Apply for this position Unlock 54,790 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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