[Hiring] Business Success Consultant @Apport Software Solutions Private Limited
Apr 07, 2025 - Apport Software Solutions Private Limited is hiring a remote Business Success Consultant. 💸 Salary: unspecified. 📍Location: India.
Role Description
As a Business Success Consultant / Analyst, you will be instrumental in driving the success of DoubleTick.io customers. You will work closely with clients to understand their unique business needs, identify opportunities for growth, and demonstrate the value of our CRM and Marketing Automation tool. Your role will involve a deep understanding of business processes, data analysis, and strategic consulting.
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Client Engagement:
- Build and maintain strong relationships with SMB and Enterprise clients.
- Conduct in-depth needs assessments to identify pain points and opportunities.
- Understand clients' business goals and objectives.
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Business Analysis:
- Analyze client business processes and identify areas for improvement.
- Map client processes to our CRM solution's capabilities.
- Conduct data analysis to identify trends and insights.
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Solution Consulting:
- Develop customized solution proposals tailored to client needs.
- Demonstrate the value proposition of our CRM tool.
- Provide guidance on best practices and industry trends.
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Project Management:
- Manage and oversee CRM implementation projects.
- Coordinate with internal teams (sales, engineering, customer support) to ensure seamless delivery.
- Monitor project timelines and milestones.
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Post-Implementation Support:
- Provide ongoing support and training to clients.
- Monitor client satisfaction and address any issues promptly.
- Identify opportunities for upselling and cross-selling.
Qualifications
- B.Tech. + MBA or equivalent qualification.
- Proven experience in business analysis, preferably SaaS enthusiasts.
- Strong understanding of CRM solutions and their applications.
- Excellent analytical and problem-solving skills.
- Strong communication and presentation skills.
- Ability to build rapport and trust with clients.
- Self-motivated and results-oriented.
- Proficiency in data analysis tools (e.g., Excel, SQL).
Preferred Skills
- Experience in the SMB and Enterprise segments.
- Knowledge of industry-specific CRM best practices.
- Certification in CRM or business analysis.
- Familiarity with Rest APIs.
Company Description
Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we are a 100+ member strong organization with 7000+ customers across 140+ countries using our technology to grow digitally.
- QuickSell: A sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce.
- DoubleTick: A mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities.
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| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
India
|
|
Job Type
full-time
|
Posted
Apr 07, 2025
|
| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
