[Hiring] Business Development Manager @GigRadar

About GigRadar

GigRadar is an AI-powered lead generation and sales automation platform for agencies and freelancers on Upwork.

Our Growth Management team works directly with clients to optimize their positioning, improve proposal conversion, refine targeting, and scale predictable revenue using automation and data-driven iteration.

We don’t “manage accounts.”
We build revenue systems.

Now we’re expanding our Growth team.

Role Overview

As a Business Development Manager at GigRadar, you will own a portfolio of clients and be fully responsible for their revenue performance and retention.

Your mission is simple:

• Reduce portfolio churn

• Protect and grow Portfolio MRR

• Identify expansion opportunities

• Ensure clients achieve measurable ROI from GigRadar

This role blends Account Executive, Business Development, and Customer Success but with full revenue ownership.

Your main performance metric: Net Portfolio Churn (%)

What You’ll Own

• Full ownership of your client portfolio (approx. 10 clients per manager)

• Portfolio retention and churn reduction

• Revenue expansion within accounts (upsell, cross-sell, service upgrades)

• Early identification and prevention of cancellation risks

• Strategic growth reviews with clients based on data and performance metrics

• Collaboration with Product, Scanner, and Optimization teams to improve results

You are not a support role.
You are responsible for revenue performance.

Growth Metrics You’ll Be Measured On

• Primary: Net Portfolio Churn (%)

• Portfolio MRR retained

• Expansion MRR within your portfolio

• Cancellation requests prevented

Your compensation directly scales based on churn performance.

Compensation Structure

This is a fully commission-based position with guaranteed $800 draw
There is no fixed/base salary.

Your compensation will be calculated from % of MRR from their client portfolio (GigRadar + management), based on avg $1,200/mo per client:

10 clients = $12,000 MRR
8% (churn < 20%) = $960/mo
12% (churn < 15%) = $1,440/mo
16% (churn < 10%) = $1,920/mo

20 clients = $24,000 MRR
8% (churn < 20%) = $1,920/mo
12% (churn < 15%) = $2,880/mo
16% (churn < 10%) = $3,840/mo

30 clients = $36,000 MRR
8% (churn < 20%) = $2,880/mo
12% (churn < 15%) = $4,320/mo
16% (churn < 10%) = $5,760/mo

$800/mo is a guaranteed draw
if the performance-based compensation exceeds $800, the manager earns that amount instead.

Managers are not responsible for sales - the GigRadar sales team handles all client acquisition. The manager's sole focus is delivering results and retaining clients.
There is no cap on the number of clients a manager can hold, and we actively want them to grow their portfolio as large as possible.

Total realistic potential at solid performance (churn < 15%):
10 clients → ~$2,500/mo
20 clients → ~$4,100/mo
30 clients → ~$5,600/mo

Who We’re Looking For

We’re looking for someone with strong commercial experience, such as:

• Sales

• Account Executive

• Business Development

• Revenue-focused Customer Success

Must-Have Experience

• 2+ years in Sales, AE, Business Development, or Account Management

• Willing to work in US Time Zone

• Experience managing revenue-based client portfolios

• Strong understanding of MRR, churn, renewals, and retention mechanics

• Proven ability to handle objections and prevent cancellations

• Confident communication with founders, agency owners, and decision-makers

• Ability to manage multiple accounts independently

Strong Plus

• Experience in SaaS or subscription businesses

• Experience working with performance-driven or commission-based roles

• Data-driven mindset and comfort reviewing performance metrics

• Experience in Upwork, freelancing, or agency ecosystems

Who This Role Is NOT For

• Someone looking for a fixed salary regardless of performance

• Someone uncomfortable with revenue accountability

• Someone who prefers reactive support instead of proactive growth ownership

Why Join GigRadar

• Direct impact on revenue and company growth

• Clear performance-to-income connection

• High earning potential for top performers

• Fast-moving, execution-focused environment

• Opportunity to grow into senior growth or leadership roles