[Hiring] Account Manager - Commercial Transportation @Signers National

Role Description

Manager and retain a book of business by providing excellent customer service, a proactive renewal process, negotiating with underwriters, utilizing internal resources, and by collaborating with other internal teams.

• Manage day to day servicing to our clients, including issuing certificates, auto id cards, processing endorsement requests, policy checking, renewal pricing, billing issues, invoicing, and contract reviews.
• Address any deficiencies and anticipate client needs with a quick turnaround time.
• Confidently and accurately answer client situational questions with respect to insurance coverage and advise about uncovered exposures as applicable.
• Continuous, clear, and professional verbal and written communication with clients and carriers, including client-facing meetings to build strong relationships with clients.
• Responsible for learning, understanding, and adhering to our internal timelines, protocols, and workflows.

Qualifications

• Bachelor’s Degree
• Active P&C License
• 5+ years of Commercial Transportation experience
• Experienced with Agency Management Systems, preferably Applied EPIC
• Highly comfortable with using various types of computer technology in a fast-paced environment

Company Description

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees.