Account Manager @Celigo
Sales / Business
Salary usd 70,000 - 10..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 1wk ago

[Hiring] Account Manager @Celigo

1wk ago - Celigo is hiring a remote Account Manager. πŸ’Έ Salary: usd 70,000 - 100,000 per year πŸ“Location: USA

Role Description

We are looking for a customer-focused Account Manager to build strong, long-term relationships with our clients and help them achieve success using our products and services. The Account Manager will act as a trusted advisor, ensuring customer satisfaction, driving retention, and identifying opportunities for growth within existing accounts.

  • Serve as the primary point of contact for assigned customer accounts
  • Build and maintain strong, long-term client relationships
  • Understand customer goals, challenges, and business needs
  • Drive customer adoption, engagement, and overall satisfaction
  • Manage renewals and proactively address retention risks
  • Identify and develop upsell and cross-sell opportunities
  • Coordinate with internal teams (Sales, Support, Product, Professional Services) to deliver a seamless customer experience
  • Track account health, usage, and performance metrics
  • Conduct regular check-ins, business reviews, and success planning with customers
  • Resolve issues and escalate when necessary to ensure timely resolution
  • Maintain accurate account information and activity in CRM systems

Qualifications

  • Strong relationship-building skills with the ability to establish trust and credibility at all levels of a customer organization
  • Excellent written and verbal communication skills, including the ability to explain complex concepts clearly and concisely
  • Problem-solving skills with the ability to anticipate challenges and proactively develop solutions
  • Negotiation and influence skills to support renewals, expansions, and customer advocacy
  • Adaptability and resilience in a dynamic, evolving business environment
  • Ability to handle difficult conversations professionally while maintaining positive customer relationships

Requirements

  • 3+ years of experience in account management, customer success, sales, or another client-facing role
  • Demonstrated experience managing a portfolio of customer accounts and building long-term relationships
  • Experience working with cross-functional teams to deliver customer solutions and outcomes
  • Proven track record of supporting customer renewals, retention, and revenue growth
  • Experience in a B2B environment; SaaS or technology industry experience strongly preferred
  • Familiarity with CRM systems and account management tools (e.g., Salesforce, HubSpot)
  • Experience conducting customer meetings, business reviews, and value-driven conversations

Benefits

  • Remote-first culture, built on trust, collaboration, and transparency
  • A high-growth, inclusive work environment where innovation thrives and ideas are implemented
  • Lightspeed learning opportunities to keep you at the leading edge of your field
  • Exceptional coworkers who challenge and inspire you daily
  • Competitive compensation and benefits, including:
    • Three weeks of vacation (starting year one)
    • Wellness days and holidays to recharge
    • Parental leave and a generous benefits package
    • Monthly tech stipend
    • Recognition and career development opportunities
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Account Manager @Celigo
Sales / Business
Salary usd 70,000 - 10..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 1wk ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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