[Hiring] Account Manager @Tyk Technologies

Role Description

As an Account Manager at Tyk, you own and develop long-term relationships with our customers.

• Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services.
• Responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time.
• Work closely with colleagues across sales, product, and technical teams, ensuring customers have the support and clarity they need.
• Understand complex technical environments with multiple stakeholders across engineering, platform, and leadership teams.
• Build trusted relationships and connect customers with the right expertise within Tyk to help them move forward.

Qualifications

• Experience owning customer relationships in a B2B SaaS or enterprise technology environment
• A track record of managing commercial customer relationships, including renewals and account growth
• Experience working with technical products or engineering-led organisations
• Ability to build relationships across both technical and business stakeholders
• Confidence leading commercial conversations and navigating complex customer environments
• Strong organisation, communication, and follow-through
• Experience collaborating with cross-functional teams to deliver successful customer outcomes

Requirements

• You enjoy working with technically sophisticated products and customers
• You build trusted relationships across complex organisations
• You’re comfortable owning commercial outcomes and guiding long-term partnerships
• You’re proactive, organised, and able to navigate ambiguity
• You enjoy connecting people and expertise to solve meaningful problems for customers

Benefits

• Everyone has unlimited paid holidays.
• Total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive.
• Employee share scheme
• Generous maternity and paternity leave
• 401k, vision, dental & medical
• Volunteering Days
• Company retreats
• Employee Wellbeing platform