Back to Remote jobs >
Sales / Business
Account Manager
@SOCRadar
[Hiring] Account Manager @SOCRadar
Mar 31, 2025 - SOCRadar is hiring a remote Account Manager. 💸 Salary: unspecified. 📍Location: Latin America (LATAM).
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As an Account Manager for the LATAM region, you will be responsible for managing existing accounts while ensuring high levels of customer satisfaction. Your primary focus will be on nurturing relationships with clients, identifying opportunities for cross-selling and upselling our products and services, and driving customer success in this fast-growing market.
- Build and maintain strong, long-lasting relationships with existing clients in the LATAM region.
- Serve as the primary point of contact for all client-related inquiries and issues.
- Regularly assess customer satisfaction through feedback calls, surveys, and in-person meetings.
- Address customer concerns promptly and effectively, ensuring resolution and satisfaction.
- Identify opportunities for cross-selling and upselling additional products and services to existing clients.
- Develop tailored proposals and presentations to showcase the value of our offerings.
- Monitor account performance and customer usage data to identify trends and growth opportunities.
- Prepare detailed account reports and updates to share with management and relevant teams.
- Work closely with the sales, marketing, and customer support teams to ensure a cohesive approach to account management.
- Participate in product training and development sessions to stay updated on industry trends and product features.
- Collaborate with the sales team to develop strategies for growth within the LATAM region.
- Assist in the implementation of promotional campaigns and initiatives tailored to existing customers.
Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- 4+ years of experience in account management or sales, in the LATAM region.
- Strong understanding of customer service principles and practices.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Proven track record of achieving sales targets through cross-selling and upselling efforts.
- Ability to work independently and collaboratively in a team environment.
- Proficiency in CRM software such as HubSpot or Salesforce.
Benefits
- Opportunity to work with a talented and experienced cybersecurity team.
- Private Health Insurance.
- Remote working flexibility.
- Educational Budget.
- Access to SOCRadar Academy E-learning Platform.
- Day off on your birthday & October Security Awareness Month.
- Professional growth and career development opportunities.
Similar Remote Jobs
More jobs at SOCRadar
-
Sales / Business unspecified Singapore, Indonesia, MalaysiaFeb 26, 2025
More Sales / Business jobs
More jobs in Latin America (LATAM)
-
Design base salary starting at $2k Latin America (LATAM)Apr 04, 2025
-
Software Development unspecified Latin America (LATAM)Apr 04, 2025
-
Software Development unspecified Latin America (LATAM)Apr 03, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,776 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
unspecified
|
Remote
Location
Latin America (LATAM)
|
|
Job Type
full-time
|
Posted
Mar 31, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
