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Team Leader Support Specialist
@SOCRadar
[Hiring] Team Leader Support Specialist @SOCRadar
Mar 01, 2025 - SOCRadar is hiring a remote Team Leader Support Specialist. 💸 Salary: unspecified. 📍Location: India.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves supporting staff to solve problems faced by customers regarding our platform-based services within the scope of Cyber Security Threat Intelligence.
- Ensuring the accurate review and elimination of cyber threat intelligence findings generated by the platform
- Staying up-to-date in the changing threat landscape
- Conducting platform-independent research on attack surface management and digital risk protection for customers
- Meeting the technical requests of corporate customers using our platform and conducting customer meetings
- Reporting and explaining cyber threat intelligence findings generated by the platform to the customer
- Ensuring that customer requests are communicated to the relevant units within the company and following up on the process
- Analyzing cyber threat intelligence findings generated by the platform and verifying the accuracy of findings from different sources
- Preparing technical content, reports, and blog posts on a requested topic
- Writing scripts to automate routine tasks when necessary
- Creating an environment and performing verification for customers who request 0-day or critical vulnerabilities
Qualifications
- At least 6 years of experience in cybersecurity
- University graduates, preferably in engineering departments (Especially Computer, Electronics and Telecommunications, Electrical/Electronics, etc.)
- Master of the OSINT concept
- Knowledge of TCP/IP, web, and network security
- Knowledge/experience in penetration testing and vulnerability assessment and actively participated in penetration tests
- Importance of reporting and documentation
- Experienced with Linux
- Knowledge of virtualization
- Basic knowledge of malware is preferred
- Self-disciplined
- Strong analytical skills and ability to effectively prioritize and coordinate multiple tasks simultaneously
- Ability to adapt to intense work tempo, teamwork, open to learning, research, high communication and coordination skills, self-motivated
Benefits
- Talented and Experienced Teammates
- Private Health Insurance
- Remote working environment
- SOCRadar Academy E-learning Platform
- Birthday & October Security Awareness Month Day off
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| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
India
|
|
Job Type
full-time
|
Posted
Mar 01, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
