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Sales / Business
Account Manager
@Real Chemistry
[Hiring] Account Manager @Real Chemistry
Mar 19, 2025 - Real Chemistry is hiring a remote Account Manager. đź’¸ Salary: $72,000 - $85,000. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves acting as the bridge between clients and their project needs, ensuring that clients’ strategic objectives are met with each project.
- Provide support in driving strategic partnerships with clients by having and applying knowledge of their products and services
- Act as liaison between client and project teams
- Ensure strategic objectives are met with each client project
- Support organic growth opportunities for the account through a strong understanding of RC capabilities, client needs, and attention to buying signals
- Actively participate in strategic brainstorming sessions and annual strategic planning
- Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase
- Develop and manage project creative briefs and client scope statements
- Supervise projects to ensure tactical and strategic goals are met
- Follow all policies, procedures, industry standards, compliance guidelines and ensure team members’ adherence
- Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)
- Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary
- Provide final approval on all deliverables to ensure strategic objectives are met
- Develop and communicate status reports with management and the client, monitor project and team results against client expectations
- Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed
- Attend and contribute to department meetings and trainings
- Any other duties as assigned; duties and responsibilities may be removed, modified, or added by leadership at any time as business or operations require
- Model RC values in interactions with colleagues, clients, vendors, healthcare professionals and others
- Demonstrate work efficiencies by managing time, meeting deadlines, and achieving utilization expectations
- Display appropriate teaming and collaboration skills, including proactively communicating changes, completing tasks as assigned and on agreed timeline
- Commit to conducting business according to the highest ethical standards
- Demonstrate proactive learning by asking questions to seek answers appropriate to the role and level of experience/training
- Apply the knowledge, skills, and abilities necessary to deliver exceptional work
- This position may require moderate overnight/weekend travel (up to 30%); the AM provides on-site leadership of program management at events
- This position requires occasional nonstandard work hours (up to 30%) in accordance with project needs, deadlines, deliverables, and urgent requests
Qualifications
- BA/BS or equivalent work experience required
- 3-4 years of client/customer management experience required
- Strong working knowledge of Microsoft Office
- Healthcare/biotech/pharma experience preferred
- Agency experience preferred
Requirements
- Adaptable, resilient, and OK with adjusting scope, responsibilities, and focus as the company grows
- Proactive, driven, and resourceful with strong prioritization skills
- Highly organized self-starter, able to work independently and under tight deadlines
Benefits
- Comprehensive benefit program including options for medical, dental, and vision plans
- Generous 401k match
- Flexible PTO
- Entitlement to a five-week sabbatical program after 5 years of service
- Student loan debt contributions
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
- Access to enhanced fertility support and family support programs
- Expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
$72,000 - $85,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 19, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
