Account Executive - CX @Ema

[Hiring] Account Executive - CX @Ema

Mar 26, 2025 - Ema is hiring a remote Account Executive - CX. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves driving sales and expanding the company's presence in customer experience solutions.

  • Responsible for outbound prospecting, generating new leads, and developing comprehensive strategies to expand the company’s presence within targeted enterprises focused on customer experience solutions.
  • Build and nurture relationships with key executives, engage in high-level conversations across various industries, and drive new business through creative prospecting and tailored CX sales approaches.
  • Develop, maintain, and track a robust pipeline of qualified leads, managing accounts through the sales stages and converting prospects into paying customers.
  • Work closely with internal teams to negotiate pricing, terms, and contracts with clients, ensuring alignment with business goals and successfully closing large-scale CX solution contracts.
  • Stay up-to-date on market trends, industry dynamics, and customer feedback, ensuring the continued refinement of processes and sales strategies to meet evolving CX needs.

Qualifications

  • 6+ years of outbound sales experience, focusing on closing net new business, and a history of hitting quarterly and yearly sales targets.
  • Proven success in closing quota of $750K or more.
  • Excellent written and verbal communication abilities, with experience articulating complex concepts related to customer experience solutions to diverse audiences.
  • Familiarity with LinkedIn Sales Navigator and Hubspot.
  • An avid learner of AI and CX technologies who can quickly grasp fundamentals and apply them to business situations.
  • Ability to interpret data and make data-driven decisions to refine sales strategies and improve performance.
  • Resilience and ability to thrive in a dynamic, fast-paced startup environment.

Company Description

Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the AI employee.

  • Founded by ex-Google, Coinbase, Okta executives and serial entrepreneurs.
  • Raised capital from notable investors such as Accel Partners, Naspers, Section32 and prominent Silicon Valley Angels.

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Account Executive - CX @Ema
Sales / Business
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 26, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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