[Hiring] Research Operations Coordinator @National Fire Protection Association

Role Description

The NFPA Fire Protection Research Foundation team is looking to add a Research Operations Coordinator to our team. The ideal candidate will have experience supporting and coordinating operations of multiple projects with both internal and external customers to ensure the timely delivery of multiple projects across the organization.

• Coordinate and support the Research Foundation operations to meet the research information needs of our internal and external stakeholders.
• Provide project management, administrative, and operations support for designated Research Foundation workstreams, including:
  • Documentation and tracking of project milestones
  • Communications outreach
  • Facilitation of cross-workstream to ensure the delivery of the Foundation outcomes
• Lead and coordinate research communication efforts (both internal and external) such as:
  • Developing blogs
  • Coordinating social media outreach
  • Coordinating and organizing webinars, project workshops, symposiums, and other outreach activities for project deliverables
• Lead and coordinate the website management and maintenance of all updates as required.
• Track and report on project activities with project managers with a view towards timely follow-up and completion.
• Develop, implement and maintain the project tracking tools to provide holistic visibility of ongoing projects and deliverables.
• Provide administrative support for the Foundation activities including:
  • Monitoring email inbox
  • Organizing and planning meetings with internal research and technical groups
  • In-person team meetings and other internal events
• Identify gaps or shortcomings in project management and business development processes and propose and implement improvements.
• Consistently demonstrate The NFPA Way by bringing Passion, being Bold, being Curious, getting Connected, and Owning it!

Qualifications

• Ability to embrace and execute on the NFPA core competencies: organizational awareness, customer focus, accountability, teamwork, and decision making
• Bachelor’s degree
• 3-5 years of relevant work experience in providing project management support and coordination, and administrative function, particularly in coordinating several projects (20+) simultaneously
• Skilled in Microsoft Office Suite, project management platforms, familiarity with Loop, Hubspot preferred
• Website management/editing – familiarity with Sitecore, Basecamp preferred
• Strong organizational skills, work ethic and attention to detail
• Good oral and written communication skills
• Able to operate effectively across departments within the organization
• Ability to work in a team environment and provide and utilize feedback effectively
• Ability to prioritize tasks and manage deadlines in a fast-paced environment
• Good interpersonal skills and ability to work in a team-oriented environment
• Troubleshoot important issues, determine causes and determine and implement solutions
• Limited travel – up to 10%

Benefits

• Equal employment opportunities to all employees and applicants for employment
• Prohibits discrimination and harassment of any type
• Salary ranges set by role and level, based on current competitive market data
• Final compensation determined by a combination of factors, including skills, relevant experience, education, and training
• Offers often made toward the minimum of the posted range for candidates whose qualifications align well with the role’s requirements
• Exceptional qualifications may result in placement higher in the range
• Strong total rewards package, including comprehensive benefits

Company Description

The National Fire Protection Association’s mission is to help save lives and reduce loss with information, knowledge and passion. Established in 1896, we are dedicated to the elimination of death, injury, property and economic loss due to fire, electrical and related hazards.

• The Association delivers information and knowledge through more than 300 consensus codes and standards, research, training, education, outreach and advocacy.
• Partners with others who share an interest in furthering the NFPA mission.
• The Fire Protection Research Foundation is an independent nonprofit whose mission is to plan, manage and communicate research in support of the association.
• Facilitates major research programs addressing industry challenges in multiple areas.