[Hiring] Research Operations Coordinator @National Fire Protection Association

Role Description

The NFPA Fire Protection Research Foundation team is looking to add a Research Operations Coordinator to our team. The ideal candidate will have experience supporting and coordinating operations of multiple projects with both internal and external customers to ensure the timely delivery of multiple projects across the organization.

• Coordinate and support the Research Foundation operations to meet the research information needs of our internal and external stakeholders.
• Provide project management, administrative, and operations support for designated Research Foundation workstreams, including documentation and tracking of project milestones, communications outreach, and facilitation of cross-workstream to ensure the delivery of the Foundation outcomes.
• Lead and coordinate research communication efforts (both internal and external) such as developing blogs, coordinating social media outreach, coordinating and organizing webinars, project workshops, symposiums, and other outreach activities for project deliverables.
• Lead and coordinate the website management and maintenance of all updates as required.
• Track and report on project activities with project managers with a view towards timely follow-up and completion.
• Develop, implement and maintain the project tracking tools to provide holistic visibility of ongoing projects and deliverables.
• Provide administrative support for the Foundation activities including monitoring email inbox, organizing and planning meetings with internal research and technical groups, in-person team meetings, and other internal events.
• Identify gaps or shortcomings in project management and business development processes and propose and implement improvements.
• Consistently demonstrate The NFPA Way by bringing Passion, being Bold, being Curious, getting Connected, and Owning it!

Qualifications

• Ability to embrace and execute on the NFPA core competencies: organizational awareness, customer focus, accountability, teamwork, and decision making.
• Bachelor’s degree.
• 3-5 years of relevant work experience in providing project management support and coordination, and administrative function, particularly in coordinating several projects (20+) simultaneously.
• Skilled in Microsoft Office Suite, project management platforms, familiarity with Loop, Hubspot preferred.
• Website management/editing – familiarity with Sitecore, Basecamp preferred.
• Strong organizational skills, work ethic and attention to detail.
• Good oral and written communication skills.
• Able to operate effectively across departments within the organization.
• Ability to work in a team environment and provide and utilize feedback effectively.
• Ability to prioritize tasks and manage deadlines in a fast-paced environment.
• Good interpersonal skills and ability to work in a team-oriented environment.
• Troubleshoot important issues, determine causes and determine and implement solutions.
• Limited travel – up to 10%.

Requirements

• National Fire Protection Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• Salary ranges at NFPA are set by role and level, based on current competitive market data. Final compensation is determined by a combination of factors, including the specific skills, relevant experience, education, and training you bring to the role, as well as internal equity and business needs. For candidates whose qualifications align well with the role’s requirements and expectations, offers are often made toward the minimum of the posted range. Exceptional qualifications or unique circumstances may result in placement higher in the range. NFPA is committed to fair, competitive pay and offers a strong total rewards package, including comprehensive benefits.
• Range: $51,921.00 - $85,587.00.