[Hiring] Research Manager/Sr. Manager - Custom Insights @Collage Group

Role Description

Collage Group is seeking a Research Manager / Senior Research Manager to join our Custom Insights market research team in our mission to uncover hidden truths and immersive human insights that propel brands forward. In this role, you will lead full service custom market research engagements across both Quantitative and Qualitative methodologies. You will serve as a strategic thought partner to major brand clients, synthesizing insights from primary data and Collage’s proprietary cultural intelligence assets to deliver actionable, high-impact stories that drive confidence in decision-making.

Note: This is a consumer market research position and not a business analyst, UX research, or evaluation research role.

Responsibilities

• Full Service Research Execution: Manage and execute custom quantitative and qualitative research studies from kickoff to presentation, championing research quality at every stage of the process. This includes ownership of tasks such as questionnaire and discussion guide design, field management, survey and data QC, data analysis, and reporting (quant and qual data visualization in PowerPoint).
• Insight Generation & Storytelling: Synthesize both qualitative and quantitative data into strategic research reports with compelling narratives to inspire clients to action. Serve as the representative of the consumer voice, delivering culturally fluent insights on under-represented audiences and an empathetic perspective on consumer tensions.
• Project Management: Oversee project timelines and task execution to ensure projects are completed on time, meet research objectives, and drive client delight and loyalty.
• Team Collaboration: Partner closely with project team members and vendors to ensure alignment on task division, timelines, and project objectives. Help the team proactively problem-solve by flagging any capacity, quality, or timing issues early. Provide direction and mentorship to junior analysts on project teams (e.g., slide building best practices).
• Client Servicing: Serve as the client contact on key projects or support project lead on client management and communication. Lead project kick off calls and presentations, ensuring research objectives and core business questions are addressed with meaningful insights and brand-specific recommendations.

Qualifications

• 5-8+ years demonstrated experience in consumer market research (agency, supplier, or consultancy side preferred)
• Strong hands-on proficiency in both quantitative (survey design, statistical analysis, data visualization) and qualitative research techniques (discussion guide design, online bulletin boards, IDIs, focus groups, qualitative data analysis & reporting)
• Proven track record of creating visually compelling, action-oriented presentation decks that translate complex data into clear recommendations for non-researchers and senior executive audiences
• Experience directly working with clients (e.g., presenting research findings to key client stakeholders)
• Intellectually curious, with a passion for consumer culture, human behavior, and brainstorming insights and creative research design
• Highly organized, able to manage multiple tasks or projects concurrently, strong follow-through on deadlines, and a passion for high-quality research
• Equally comfortable in a collaborative, co-creative team environment and with self-directed responsibilities
• Advanced proficiency in Excel & PowerPoint
• Experience with survey platforms (e.g., Decipher, Qualtrics) and qualitative platforms (e.g., Recollective, Qualboard, Discuss.io), analytical/statistical tools a plus (e.g., SPSS, R)
• Spanish language proficiency a plus

Requirements

• Target Compensation: $75,000 - $100,000 + bonus

Benefits

• Premium medical, dental, and vision coverage for you and your loved ones
• Generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love
• 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood
• Competitive 401(k) match