[Hiring] Research Assistant @TEKsystems

Role Description

This role supports a design team in the operations space that is focused on the transportation of goods throughout a logistics network ensuring a high quality end-customer experience. As a Usability Specialist on this team, you will play a crucial role in enabling the transportation of goods by creating products for both internal and third-party customers. Your human-centered research process will incorporate a variety of methodologies including:

• Field study
• In-depth interviewing
• Surveys

These methodologies will drive understanding of our users and the creation of tools that match their needs.

Qualifications

• 3 years of experience conducting user research in a product-focused environment
• Expertise in a range of user research methodologies and the ability to select the right methods for the research objectives
• Demonstrated track record of translating research insights into impactful product and design decisions
• Strong analytical and problem-solving skills with the ability to uncover meaningful insights from complex data
• Excellent communication and stakeholder management skills with the ability to present research findings clearly and compellingly
• Passion for staying up-to-date on the latest UX research trends and best practices

Requirements

• User experience research
• Project management
• Project coordination
• Scheduling and coordinating
• Administration
• UX research

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)