[Hiring] Tricentis Service Lead / Test Automation Platform Lead @RTX

Role Description

Serve as the Tricentis Service Lead / Test Automation Platform Lead for the enterprise.

• Define and execute the Tricentis platform strategy and multi‑year roadmap, including automation maturity and AI‑enabled testing capabilities.
• Lead enterprise-wide adoption of Tricentis across Enterprise Services (ES), the PST program, and Business Units (BUs).
• Establish governance, standards, operating models, and best practices for enterprise test automation.
• Harmonize and rationalize test automation frameworks, reusable assets, and processes across all organizations.
• Drive platform scalability, reliability, security, and operational excellence of the Tricentis ecosystem.
• Optimize enterprise licensing, vendor relationships, and consumption models to maximize business value and reduce costs.
• Define platform KPIs, service-level metrics, quality dashboards, and adoption targets.
• Partner with Enterprise Services, PST leadership, Business Units, Product Managers, Solution Architects, and Delivery teams to ensure alignment and successful execution.
• Lead enterprise prioritization, planning, governance reviews, stakeholder alignment, and executive reporting for automation initiatives.
• Present platform strategy, investment recommendations, and business outcomes to senior leadership.
• Remove cross-functional roadblocks to enable strategic automation initiatives and accelerate platform adoption.
• Partner with Tricentis leadership on product roadmap, innovation, licensing, and enterprise initiatives.
• Evaluate and implement emerging capabilities including AI-driven testing, autonomous testing, and intelligent quality engineering.
• Establish Tricentis as the enterprise standard for quality engineering automation by driving adoption, standardization, and scalable process development across RTX.

Qualifications

• University Degree or equivalent experience and minimum 12 years prior relevant experience, or An Advanced Degree in a related field and minimum 10 years experience.
• Proven experience leading enterprise-scale test automation programs with strong technical understanding of Tricentis tools, platforms, and automation capabilities.
• Demonstrated ability to define and execute platform strategies, governance models, and operating frameworks.
• Experience partnering with technical teams, business stakeholders, and executive leadership with the ability to drive cross-functional alignment and lead enterprise initiatives involving multiple organizations.
• Experience developing KPIs, dashboards, and metrics for platform or tooling adoption.
• Proven ability to manage vendor relationships and optimize enterprise licensing models.

Requirements

• Experience implementing Tricentis in SAP S/4HANA transformation programs.
• Background in intelligent quality engineering, AI-driven testing, or autonomous testing approaches.
• Familiarity with large-scale transformation environments or enterprise architecture.
• Experience harmonizing automation frameworks, reusable asset libraries, or enterprise best practices.
• Prior leadership in platform scalability, security, or cross-enterprise operational excellence.
• Strong communication, facilitation, and presentation skills.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.