[Hiring] Practice Lead @Trace3

Role Description

Trace3 is seeking a senior observability leader to serve as technical lead for our Dynatrace practice. This individual will guide delivery quality across the practice, mentor recently certified consultants, and lead customer-facing observability strategy engagements. The role is positioned to grow into leadership of the broader Observability Services group.

Qualifications

• 3+ years of recent, hands-on Dynatrace experience in production enterprise environments.
• Current working knowledge of the Dynatrace SaaS (3rd generation) platform, including Grail, Dynatrace Query Language (DQL), OpenPipeline, Workflows, AppEngine, Notebooks, and Davis AI.
• Experience guiding customers through migration from Dynatrace Managed capabilities to the current SaaS platform.
• Proven ability to set technical standards, review delivery work, and develop junior consultants into independent practitioners.
• Dynatrace Professional certification is preferred but not required.
• 10+ years of experience across the observability landscape, spanning APM, infrastructure monitoring, log analytics, digital experience monitoring, and AIOps, with exposure to multiple vendor platforms and open standards such as OpenTelemetry.
• Demonstrated success delivering strategy engagements, including observability maturity assessments, current state analysis, target state roadmaps, and vendor-neutral product selection.
• Track record of producing executive-quality deliverables such as assessment reports, architecture recommendations, and strategic roadmaps.
• Comfort presenting findings and recommendations to senior technical and business stakeholders.
• Experience leading or mentoring delivery teams in a consulting or professional services environment.
• Ability to shape practice direction, including service offerings, delivery methodology, and team capability development.
• Strong client presence, sound judgment, and the credibility to serve as a trusted advisor to customer leadership.

Requirements

• Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs.
• The range for this position in other geographic locations may differ.
• Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents.
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability.
• Competitive Compensation.
• Training and development programs.
• Major offices stocked with snacks and beverages.
• Collaborative and cool culture.
• Work-life balance and generous paid time off.