[Hiring] Software QA Analyst @Milliman

Role Description

Milliman’s Milwaukee Property and Casualty practice develops innovative products and provides actuarial consulting services. Milliman Datalytics-Defense® is an e-billing solution designed for the analytical needs of insurance companies. The platform supports the submission, review, and payment of defense attorney invoices and includes dynamic workflows, escalation paths, auditing capabilities, and configurable business rules. It also captures and presents data that helps clients manage defense firms through peer comparisons and predictive analytics.

Our Datalytics team is looking for a Software QA Analyst to support the delivery of secure, reliable, and high-quality software. This role is ideal for an experienced manual QA professional who brings strong analytical skills, sound testing judgment, and the ability to identify issues across the user interface, APIs, and data layer.

Responsibilities in this role will include:

• Review requirements, user stories, and acceptance criteria to ensure they are clear, complete, and testable.
• Under the direction of senior team members, design and execute test plans, test cases, and test scenarios for new features, enhancements, integrations, and defect fixes.
• Perform hands-on manual testing of web applications, including functional, regression, integration, smoke, and release testing.
• Test APIs and system integrations using Postman or similar tools.
• Use SQL and relational databases to validate data, workflow outcomes, and system behavior.
• Validate security-related requirements, including authentication, authorization, access control, input handling, and other common web application security concerns.
• Support security and penetration testing efforts by reproducing findings, validating remediation, and confirming that fixes do not introduce regressions.
• Apply a risk-based approach to prioritize testing based on business impact, technical complexity, and likelihood of failure.
• Document defects clearly, including reproduction steps, expected results, and relevant supporting details.
• Participate in defect triage and communicate test results, quality concerns, and release risks to the team.
• Support release readiness through pre-release and post-release validation.
• Collaborate closely with developers, product managers, and other team members to improve quality throughout the development lifecycle.
• Contribute to ongoing improvements in QA practices, test coverage, and team processes.

Qualifications

• 3+ years of experience in software QA, software testing, etc.
• Strong hands-on experience with manual testing of web-based applications in a professional software development environment.
• Experience creating and executing test plans, test cases, and test scenarios.
• Experience reviewing requirements or user stories and identifying gaps, ambiguities, and testability issues.
• Experience documenting, tracking, and retesting defects.
• Experience working in Agile, Scrum, or similar iterative development environments.
• Experience testing REST APIs using Postman or similar tools.
• Experience using SQL or relational databases to validate application behavior and data integrity.
• Experience testing security-related requirements in a QA role.
• Experience supporting or participating in penetration testing activities, including reproducing findings and validating remediation.
• Familiarity with common web application security concepts such as authentication, authorization, session management, input validation, access control, and common vulnerability patterns.

Requirements

• Strong analytical, troubleshooting, and communication skills.
• Ability to manage multiple priorities and collaborate effectively.
• Proactive when communicating in a virtual work environment, seeks to understand and clarify, productive when working remotely.
• A person who is dependable, pragmatic, and capable of balancing speed, quality, and maintainability.

Preferred Qualifications

• Familiarity with OWASP Top 10 or similar web application security guidance.
• Familiarity with Selenium and/or Playwright.
• Experience testing complex workflows, third-party integrations, or data-heavy applications.
• Familiarity with Azure DevOps, Jira, or similar tools.
• Awareness of usability, accessibility, browser compatibility, and responsive behavior in web applications.
• Experience working in a regulated or security-conscious environment, such as legal, insurance, finance, etc.

Location

This is a remote position, based in the U.S. Candidates hired into this role may work onsite in select Milliman office locations, if they prefer. Occasional work-related travel may be required for practice meetings, company events, industry conferences, etc.

Compensation

The overall salary range for this role is $59,200 to 109,020. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

For candidates residing in:

• Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the range is $68,080 to $109,020.
• For all other U.S. locations, the range is $59,200 to $94,800.

Benefits

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
• 401(k) Plan – Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program – Recognizing employee contributions.
• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
• Holidays – A minimum of 10 paid holidays per year.
• Family Building Benefits – Includes adoption and fertility assistance.
• Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria.
• Life Insurance and AD&D – 100% of premiums covered by Milliman.
• Short-Term and Long-Term Disability – Fully paid by Milliman.