[Hiring] Software Engineer, Quality & Automation @Fieldguide

Role Description

This role owns quality and automation for large enterprise deployments. You'll work closely with customers and our internal engineering team to develop a world-class QA Function that’s built from an agent-first lens.

We're building our quality and automation capacity around agentic tooling, and this role sits at the center of that:

• Using agents to take on the repetitive work of finding, reproducing, and resolving issues.
• Strengthening our internal testing and keeping our SaaS and PaaS environments consistent.
• Working directly with the customer on how issues get reported and resolved.
• Owning the reporting that shows where quality is heading.

We're hiring across all levels. Depending on your experience and what you're looking to own, you may join executing against this scope, owning the customer's quality experience end to end, or setting quality and automation standards across Engineering. We'll calibrate seniority during interviews based on scope and demonstrated experience.

Qualifications

• An engineer who fixes what you find.
• AI-native in how you work.
• Think in trends, hotspots, and severity.
• Strong with customers.
• Comfortable across the stack and environments.
• Genuinely collaborative across the organization.
• High ownership and comfortable with ambiguity.
• Able to internalize a hard domain fast.

Requirements

• Production software engineering experience.
• Hands-on experience building test automation and CI quality gates.
• Real use of AI or agentic tooling.
• Experience working directly with customers or enterprise users.
• Comfort operating in ambiguity and owning outcomes.

Higher-Level Responsibilities

At the Senior level, you may:

• Own the customer's quality experience end to end.
• Set the agentic automation strategy for bug handling.
• Define what environment parity means across SaaS and PaaS.
• Collaborate with PMs and engineering leads.
• Mentor other engineers and raise the bar on testing rigor.

At the Staff level, you may:

• Set and champion quality and automation standards across Engineering.
• Drive company-level initiatives on release confidence.
• Partner with engineering and product leadership.
• Serve as a trusted advisor to leaders across Engineering, Product, and Support.
• Represent Fieldguide externally through writing, speaking, and open-source contributions.

Experience

Must-have:

• Production software engineering experience — you write and ship code, not only tests.
• Hands-on experience building test automation and CI quality gates.
• Real use of AI or agentic tooling.
• Experience working directly with customers or enterprise users.
• Comfort operating in ambiguity and owning outcomes.

Nice-to-have:

• Python, TypeScript, React, Postgres, Hasura, GraphQL.
• E2E and integration frameworks such as Playwright or Cypress.
• Experience with both multi-tenant SaaS and single-tenant deployments.
• Infrastructure exposure for environment parity work — AWS, Kubernetes, Terraform.
• Observability and tracing tooling such as Datadog.
• Experience building agentic workflows or internal tooling with LLMs.
• Performance and load testing, especially on long-running workflows.
• Security and compliance environments (SOC 2, FedRAMP, or similar).
• Background in audit, accounting, financial services, or another regulated domain.

Benefits

• Competitive compensation with equity.
• Comprehensive health and wellness benefits.
• Flexible time off and work schedules.
• Technology reimbursements.
• 401(k) plan.
• Twice-yearly in-person offsites across the U.S.
• Wellness benefits starting on your first day.

Our Values

• Fearless — Inspire and break down seemingly impossible walls.
• Fast — Launch fast with excellence; iterate to perfection.
• Lovable — Deliver happiness and 11-star experiences.
• Owners — Execute and run the business with ownership.
• Win-win — Create mutual value and earn trust for life.
• Inclusive — Scale the best ideas with inclusive teams.