[Hiring] Senior Quality Assurance Engineer @MSQ DX

Role Description

MSQ DX Americas is searching for a Senior Quality Assurance (QA) Engineer to join our successful and growing team. This role reports directly to the QA Director and serves as a leader among the QA team, bringing a strong background in both manual and automated testing along with a comfort working with AI-assisted testing and productivity tools. The Senior QA Engineer will be embedded in project teams throughout the delivery lifecycle — sometimes providing QA strategy oversight and direction, and other times serving as the primary hands-on QA engineer on a project. Beyond project work, this person partners continuously with the QA Director to evaluate and shape new processes, procedures, and tools for the broader QA practice.

Qualifications

• 5+ years of QA/manual testing experience across the full software development lifecycle for public-facing, customer-facing web applications.
• 3+ years of automated testing experience (Cypress, Playwright, or similar).
• 3+ years of experience validating API integrations (Swagger, Postman) or automated API testing frameworks.
• Demonstrated comfort using AI tools to support test case generation, test data creation, code review, or other QA workflows.
• Prior experience mentoring or providing technical/QA leadership to other QA team members.
• Ability to work within an Agile or Waterfall environment.
• Experience managing project requirements and test results within Agile tools (i.e., Azure DevOps and Jira).
• Highly self-motivated, logical, and efficient, with keen attention to detail.
• Excellent listening, interpersonal, written, and oral communication skills.
• Bachelor's degree from an accredited college/university, with a preferred concentration in Business, Management Information Systems, or Accounting.
• Experience with testing on Content Management Systems (CMS).
• ADA & WCAG 2.0/2.1 (level AA) Compliance testing experience.

Requirements

• Own test strategy, risk-based test planning, and exit criteria for assigned projects.
• Lead functional, integration, regression, and exploratory testing.
• Serve as a leader among the QA team, mentoring QA Engineers.
• Partner continuously with the QA Director to evaluate new QA processes and tools.
• Translate requirements, acceptance criteria, and Figma designs into clear, testable scenarios.
• Drive defect triage: severity/priority assignment, reproduction quality, verification, and regression checks.
• Document defects clearly and thoroughly.
• Coordinate UAT planning with BA/PMO and client stakeholders.
• Contribute to and help evolve reusable QA assets.
• Exercise sound judgment on where manual testing, automation, and AI-assisted tooling provide the best return.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401(k) plan that includes up to a 4% company match.
• Self-managed personal time off.
• Opportunities for ongoing learning, mentorship, and professional development.