[Hiring] Quality Control Analyst @Compass Group

Role Description

Intelas is seeking a Quality Control Analyst to support its Quality Management System (QMS) and lead assigned audit and compliance activities across a national healthcare technology program. You will translate regulatory and accreditation expectations into controlled processes, objective evidence, corrective actions, and measurable performance. This work supports ISO 13485:2016 conformity, applicable CMS requirements, and DNV and Joint Commission accreditation standards. This role is ideal for a detail-oriented quality professional who can interpret requirements, lead evidence-based reviews, communicate risk, and strengthen medical device safety.

Key Responsibilities

• Audits: Lead risk-based internal audits, including planning, evidence review, interviews, reporting, and corrective-action follow-up.
• Quality systems: Administer QMS processes, document control, training and quality records, process monitoring, retention, and traceability.
• CAPA: Coordinate containment, root-cause analysis, action plans, effectiveness checks, escalation, and timely closure.
• Complaints: Investigate complaints, document findings, assess escalation needs, and track actions through resolution.
• Reporting and guidance: Analyze QMS data, communicate risks and trends, and provide compliance guidance to leaders, field teams, customers, suppliers, vendors, and leadership.

Qualifications

• Bachelor’s degree in healthcare technology management, quality management, engineering, or a related field.
• Four or more years of experience in healthcare technology management, medical device quality, or quality systems.
• Two or more years administering QMS or eQMS databases and quality records.
• Working knowledge of ISO 13485:2016, applicable CMS requirements, and DNV and Joint Commission standards.
• Ability to interpret standards, audit evidence, and performance data and communicate conclusions clearly.
• Strong technical writing, organization, analysis, and record-management skills.
• Ability to manage concurrent audits, CAPAs, complaints, alerts, and improvement projects.
• Valid driver’s license and ability to travel nationally for on-site internal audits.

Preferred Qualifications

• Internal lead auditor or ISO 13485 auditor certification preferred.
• Uncertified candidates must be willing to complete company approved lead internal auditor training within the timeframe established at hire.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave