[Hiring] QA Analyst II @Patriot Software

Role Description

We are looking for a talented QA Analyst who will take ownership of the quality of our software suite. We want someone who will test our system and find bugs in every layer of our multiple applications. As part of an agile development team, the successful candidate will be responsible for developing and executing comprehensive test cases for both the back and the front end. This individual will love manual testing and use a combination of UI, database, and API interfaces to ensure our products work as desired.

• Collaborate closely with the development team to understand requirements and create thorough test plans.
• Identify, analyze, and document issues; recommend solutions and improvements.
• Manage manual, regression, usability, and exploratory testing processes.
• Maintain meticulous attention to detail and clearly communicate findings to team members.
• Dive into the product with enthusiasm to troubleshoot and resolve issues.
• Keep the team informed of progress, roadblocks, and any emerging issues.
• Identify critical software areas to ensure adequate test coverage.
• Gather essential data and perform root cause analysis to assess defects and their impact.
• Ensure defect traceability and conduct in-depth root cause analysis.
• Track and report on deliverables to maintain visibility of testing progress.
• Monitor testing efforts across teams to meet deadlines effectively.
• Develop metrics and reports to clearly communicate test status throughout the process.

Please note this is a sample of what you’ll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• A degree in a related discipline, or equivalent combination of education and experience.
• 2+ years of experience in Quality Assurance testing, including web applications and API testing.
• Familiarity with SQL and databases.
• Proficiency in leveraging artificial intelligence technologies, crafting precise prompts, and systematically validating generated results for precision as toolsets advance.
• Strong analytical and problem-solving skills with a focus on precision, thoroughness, and a proactive approach to enhancing quality.
• Strong sense of ownership and initiative, with a proactive approach to seeking help and offering support to teammates when necessary.
• Capacity to work independently with minimal supervision and assist multiple teams in a fast-paced environment.
• Demonstrated teamwork skills, partnering with colleagues to maintain high testing standards and consistency across the QA process.
• Openness to feedback and willingness to offer constructive input and share expertise to foster team development.

Requirements

• This role requires sitting or standing for extended periods (8+ hours) while working on a computer, including prolonged screen time, extended keyboard and mouse use, and repetitive typing.
• Home Office Setup: Candidates should have a dedicated, quiet workspace with reliable high-speed internet, a desk, and a chair. Patriot provides a home office stipend to help you set up or enhance your home office after the successful completion of your introductory period.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Paid time off, inclusive of vacation and sick time
• Paid holidays
• Medical, dental, and vision insurance
• Section 125 HSA and FSA accounts
• Benefits beginning the first of the month following hire
• Company-paid life, short-term, and long-term disability insurance
• 401(k) with company match
• Up-to-date hardware and equipment provided
• Flexible scheduling and opportunities for advancement
• Engaging and collaborative company culture
• Education reimbursement
• Home office setup stipend after introductory period