[Hiring] Quality Auditing Specialist @ASM Research

Role Description

The Quality Auditing Specialist is responsible for conducting reviews of external organizations’ (Employment Network’s) records to ensure compliance to standards established by the Social Security Administration’s (SSA) Ticket to Work Program. The Quality Auditing Specialist must ensure Ticketholder Individual Work Plans (IWPs) meet SSA requirements and that the Employment Network (EN) provides services outlined in the IWP.

The Specialist must ensure timely execution of follow-up activities including:

• Gathering of data
• Completion of document review
• Reporting of review findings

Findings should be clearly discussed in a Services and Review Report Summary and when necessary, a meeting should be scheduled to outline corrective actions and opportunities for improvement identified during the review process.

Based on contract needs, the position may transition to being responsible for conducting initial and re-entry Timely Progress Review (TPR) determinations for beneficiaries participating in the SSA’s Ticket to Work Program. The determination review requires accurate, timely, and efficient processing of records. The role further supports Ticketholders and ENs in verifying beneficiary progress.

Qualifications

• Associate’s degree or equivalent experience; Bachelor's degree preferred.
• 0-2 years of relevant experience.
• Experience with case review, documentation validation, or compliance-driven review processes preferred.
• Excellent listening, negotiation, and presentation skills.
• Critical thinking and problem-solving skills.

Requirements

• Strong written and verbal communication skills.
• Must demonstrate good decision making and time management skills.
• Working knowledge of Microsoft Office.
• Ability to work well independently and as part of a team.
• Strong interpersonal communication and presentation skills.
• Ability to meet deadlines and pay attention to detail.
• Ability to work in a fast-paced environment.
• Proficiency with spreadsheets and report writing.

Benefits

• Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.
• The compensation displayed for this role is a general guideline based on these factors and is unique to each role.
• Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

• It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions.
• All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age.
• All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.