[Hiring] Quality Assurance Specialist @Hanson Professional Services Inc.

Role Description

The Quality Assurance Specialist plays a key role in supporting and advancing Hanson's Quality Management System (QMS) by promoting compliance with established quality policies and procedures, facilitating quality reviews and audits, training, maintaining program documentation, and supporting continuous improvement initiatives across the organization.

• Support implementation and maintenance of Hanson's CQAP and QMS.
• Assist in the administration of quality manuals, quality procedures (QPs), quality assurance project plans (QAPPs), and related quality documentation.
• Ensure quality-related records, forms, and documentation are maintained in accordance with established procedures.
• Support updates and revisions to quality program documents and processes.
• Assist staff in understanding and applying CQAP requirements across project and discipline activities.
• Monitor compliance with quality requirements established by the CQAP, client contracts, regulatory agencies, and project-specific quality plans.
• Coordinate and support project teams with independent reviews, technical checks, and quality verification activities required for project deliverables.
• Assist project teams in documenting quality-related activities and maintaining evidence of compliance.
• Identify potential nonconformances and support corrective action implementation and follow-up.
• Assist the CQAO with internal audits, surveillance activities, and quality assessments.
• Participate in planning, conducting, documenting, and tracking audit activities throughout the organization.
• Monitor corrective and preventive action items to ensure timely resolution.
• Prepare audit summaries, reports, and recommendations for management review.
• Support the development and delivery of quality-related training programs.
• Assist with onboarding employees in Hanson's quality processes, procedures, and expectations.
• Promote quality awareness through communication, training materials, and educational resources.
• Provide guidance to project personnel regarding quality procedures, documentation requirements, and best practices.
• Collect, analyze, and report quality performance metrics and trends.
• Assist with root cause analysis and process improvement initiatives.
• Support management reviews and Quality Committee activities.
• Recommend enhancements to procedures, workflows, and quality controls to improve organizational effectiveness and project delivery.
• Collaborate with project managers, technical disciplines, business unit leadership, and support departments to promote consistent quality practices.
• Support the development of project-specific Quality Assurance Project Plans (QAPPs) and quality procedures when required by clients or contracts.
• Participate in special projects related to quality management, risk reduction, and operational excellence.

Qualifications

• Bachelor’s degree in engineering, construction management, business administration, quality management, or a related field, or equivalent combination of education and experience.
• Professional experience in quality assurance, quality management systems, engineering operations, project management support, or related field.
• Experience administering processes, procedures, or compliance programs in a professional services environment.
• Strong organizational, analytical, and documentation management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office applications and document management systems.

Requirements

• Experience within an engineering, consulting, architectural, environmental, or construction services organization.
• Familiarity with Quality Management Systems (QMS) and continuous improvement methodologies.
• Experience supporting audits, compliance programs, or corrective action processes.
• Training or certification in quality management, auditing, process improvement, or related disciplines.
• Knowledge of engineering project delivery processes and quality review requirements.

Benefits

• Competitive compensation
• Performance bonuses
• 401(k) with matching contribution
• Employee Stock Ownership Plan
• Comprehensive health & well-being plans
• Financial wellness plans
• Work-life balance programs