[Hiring] Quality Assurance Rater @TELUS Digital

Role Description

Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies. This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.

A Day in the Life of a Quality Assurance Rater

• Conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality.
• Maintain high quality standards and deliver the accuracy our clients depend on.
• Evaluate a variety of rating tasks and analyze content with attention to detail.
• Conduct research to support rating decisions and identify guideline gaps or task inconsistencies.
• Participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.

Key Responsibilities

• Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
• Conduct online research to verify information and support rating decisions.
• Apply rating guidelines consistently while maintaining quality standards.
• Document edge cases, guideline gaps, and task-related issues.
• Provide clear written feedback and rationale for ratings when required.
• Participate in training, calibration sessions, and ongoing quality reviews.
• Meet productivity expectations while maintaining high-quality work.

Qualifications

• Working as a freelancer with excellent communication skills in Spanish & English.
• Resident in Spain for the last 5 consecutive years.
• Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
• Strong analytical thinking, attention to detail, and research skills.
• Experience using web browsers, search engines, and online research tools.
• Daily access to a reliable broadband internet connection, smartphone, and personal computer.
• Demonstrated research capability through professional background OR strong track record of self-directed research and information verification.
• Ability to work independently and follow detailed guidelines consistently.
• High level of creativity and logical skills with the ability to achieve consistent targets.

Requirements

• Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
• Familiarity with AI technologies, search engines, and digital content ecosystems.
• Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
• Additional language skills may be beneficial depending on project requirements.

Benefits

• Earn extra income.
• Access to our community wellbeing initiative.
• Remote work & Location Independence.
• Be your own boss.
• Flexible Hours to fit in with your lifestyle.
• Be a part of an online community.

Company Description

TELUS Digital is at the forefront of creating and enhancing the world's data to enable better AI via human intelligence. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.

• Join our global AI Community of 1 million+ annotators and linguists in helping companies in testing and improving machine learning models.
• Our flexible freelance opportunities allow you to work at your own pace and from the comfort of your own home.
• Earn on your free time - be your own boss.
• Flexible schedule that fits your lifestyle.
• Long-term project, get paid per task.
• Get support from a global AI community.
• Join us today and be part of a dynamic and innovative team that is making a difference in the world!