[Hiring] Quality Assurance Engineer @Care Access

Role Description

The Quality Assurance (QA) Engineer is responsible for ensuring the quality, reliability, and performance of software applications that support clinical research and participant pre-screening operations. This position collaborates with cross-functional product development teams to develop, execute, and maintain comprehensive manual and automated testing strategies, with a strong emphasis on end-to-end test automation using Playwright. The QA Engineer identifies, documents, and helps resolve software defects throughout the development lifecycle, contributing to the delivery of high-quality, compliant, and reliable software solutions that support organizational objectives and enhance the user experience.

How You'll Make An Impact

• Design, build, and maintain automated end-to-end test suites using Playwright across web and API surfaces.
• Perform exploratory and structured manual testing on complex user flows, edge cases, and regression scenarios.
• Integrate automated tests into CI/CD pipelines to enable fast, reliable feedback on every pull request.
• Collaborate closely with engineers and designers during development to shift quality left, writing tests alongside features, not after.
• Triage, reproduce, and document bugs with clear steps and context that accelerate resolution.
• Contribute to and improve QA processes, standards, and tooling across the engineering organization.
• Participate in test planning, sprint ceremonies, and release readiness reviews.

Qualifications

• Strong proficiency with Playwright (or a comparable framework like Cypress or Puppeteer) and the ability to write maintainable, reliable tests.
• Solid manual testing instincts: you know when to automate and when hands-on exploration surfaces more value.
• Experience integrating test suites into CI/CD pipelines (GitHub Actions, CircleCI, or similar).
• Familiarity with testing APIs alongside UI flows, including REST and GraphQL endpoints.
• Strong communication skills: you can write a clear bug report, explain a test strategy, and advocate for quality with engineers and PMs alike.
• Comfort working in a fast-moving environment where priorities shift and judgment matters.

Requirements

• Minimum Education: Bachelor's or Master's degree or equivalent experience.
• Minimum Experience: 3+ years of experience in software QA, with meaningful time spent in test automation.

Benefits

• Paid Time Off (PTO) and Company Paid Holidays.
• 100% Employer paid medical, dental, and vision insurance plan options.
• Health Savings Account and Flexible Spending Accounts.
• Bi-weekly HSA employer contribution.
• Company paid Short-Term Disability and Long-Term Disability.
• 401(k) Retirement Plan, with Company Match.

Company Description

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.