[Hiring] Quality Assurance Analyst @Trew Knowledge

Role Description

As a Quality Assurance Analyst for our team, you will be responsible for ensuring digital products and solutions meet high standards of quality, functionality, accessibility, usability, responsiveness, and performance. You will be accountable for planning, executing, documenting, and improving quality assurance activities across websites, applications, integrations, and other digital products. This includes:

• Manual and automated testing
• Defect analysis
• Regression testing
• API testing
• Cross-browser/device testing
• Accessibility validation
• Release verification
• Continuous improvement of QA processes and standards

At Trew Knowledge, Quality Assurance Analysts leverage modern technologies, automation tools, and AI-assisted tools and workflows to improve testing efficiency, optimize quality processes, support delivery excellence, and contribute to scalable and innovative quality assurance practices across the organization. They work closely with cross-functional teams to:

• Identify risks early
• Validate requirements
• Resolve defects
• Continuously improve QA practices

This role requires hands-on experience with WPVIP migration projects, along with experience testing and managing client-facing service desk tickets.

Qualifications

• A post-secondary education in Computer Science, Information Technology, Software Engineering, or a related field.
• 3–4 years of professional QA experience in a digital agency, software, technology, or similar environment.

Requirements

• Experience with WordPress and/or WordPress VIP
• Working in Agile/Scrum environments and cross-functional delivery teams
• Testing websites, web applications, APIs, integrations, or digital products
• Accessibility testing and understanding of WCAG principles
• Responsive and cross-browser/device testing
• Test automation or automated testing frameworks
• AI-assisted QA and development tools
• WordPress VIP specifically for migration projects
• Functional, regression, smoke, integration, exploratory, and end-to-end testing
• Defect tracking tools such as Jira
• Playwright
• Visual regression testing
• Ostman or similar API testing tools
• Using browser Developer Tools for troubleshooting

Benefits

• Remote work and work-life balance
• Competitive compensation package
• Career development and growth
• Generous paid time off (vacation, sick days, personal time, etc)
• Group insurance coverage for Canada residents, fully paid by the employer, including extended health, dental, vision, and travel
• Allowance for home office equipment
• Learning & development yearly budget
• A dynamic team of individuals who are passionate about what they do and who are eager to welcome you aboard!

Company Description

Trew Knowledge is an award-winning digital marketing agency focused on delivering world-class, innovative solutions for some of the world’s largest Brands. As the only Canadian based WordPress VIP Gold Agency Partner, we proudly deliver solutions that leverage our innovative vision, technical prowess, and unmatched customer service. Founded in 2009, our global team of dedicated professionals align themselves with our clients’ particular business goals, creating a strategic roadmap to take our customer’s brand where they want it to be. As we continue our evolution into an AI-native digital agency, we're embracing AI-powered tools and intelligent workflows that enable our teams to work smarter, deliver greater value, and continuously improve the way we build and manage digital solutions.