[Hiring] Quality Assurance Analyst @CBI Health

Role Description

The QA Analyst is responsible for testing software functionality to ensure it meets business requirements and established quality standards. This role involves:

• Reviewing requirements
• Creating and executing test cases
• Identifying and documenting defects
• Performing regression testing to support the delivery of reliable software

The successful candidate is detail-oriented, organized, and able to work independently while collaborating with the QA team, Business Analysts, and Project Leads. They take ownership of assigned testing activities and ensure results are accurately documented and communicated.

Primary Duties

• Review business and functional requirements to understand expected system behaviour and identify gaps or ambiguities.
• Develop and maintain test scenarios, test cases, test data, and supporting QA documentation.
• Execute functional, regression, integration, and end-to-end testing to verify system functionality and quality.
• Document test steps, results, and evidence, and maintain accurate and organized testing records.
• Identify, document, and report defects, including reproduction steps, expected and actual results, and supporting evidence.
• Retest resolved defects and conduct regression testing to identify potential impacts on existing functionality.
• Validate reports, dashboards, workflows, and data to ensure accuracy and consistency, as applicable.
• Investigate unexpected results, clarify requirements, and work with relevant team members to support defect resolution.
• Identify gaps in test coverage, recurring issues, and opportunities to improve product quality and testing processes.
• Participate in test planning, requirements walkthroughs, and project discussions throughout the software development lifecycle (SDLC).
• Communicate testing progress, results, and potential risks to the QA Team Lead and relevant stakeholders while managing assigned activities and deadlines.

Qualifications

• Minimum 2–3 years of experience in software quality assurance, with a focus on functional testing, or equivalent experience.
• Related post-secondary education in Information Technology, Computer Science, or a related field.
• Working knowledge of test planning, test case creation, test execution, defect reporting, and test result analysis.
• Understanding of the software development lifecycle (SDLC) and software testing lifecycle (STLC), including regression testing.
• Experience using test management or project management tools to track testing activities and report defects.
• Proficiency in Microsoft Office applications, particularly Excel, with the ability to organize and analyze testing information.
• Experience with test management platforms such as Tuskr, TestRail, or similar tools is an asset.
• Familiarity with Agile or Waterfall methodologies, healthcare or practice management software, and SQL or automated testing tools is also considered an asset, where relevant.

Benefits

• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer.
• Growth, mentorship, and development opportunities.
• A culture built on heart, respect, reliability, teamwork, and innovation.
• Work-life balance with a focus on quality of life.

Company Description

CBI Health supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

At CBI, our people really care and believe that by working together, we can aim higher and make great things happen every day.

CBI Health Group is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process.