[Hiring] QA Engineer @Whiteshield

Role Description

As a member of Whiteshield, you will own the following responsibilities:

• Develop, maintain, and execute test cases for functional, regression, integration, UAT, and automation testing.
• Perform thorough manual and automation testing on web applications covering UI, functional, responsiveness, and end-to-end scenarios.
• Contribute towards designing, implementing, and maintaining automation scripts for regression and smoke testing using industry-standard tools (e.g., Selenium, Playwright).
• Document test results, report bugs, and track them to closure using JIRA.
• Collaborate with product and engineering teams to clarify requirements, identify edge cases, and ensure optimal test coverage.
• Contribute to test planning, estimation, and execution in alignment with Agile/Scrum workflows.
• Participate in release validation, post-release testing, and continuous integration pipelines.

Qualifications

• Understanding of SDLC & STLC (Software Development & Testing Life Cycle).
• Ability to design test cases & test scenarios.
• Strong test execution discipline (follow steps, document results clearly).
• Knowledge of testing types:
  • Functional testing
  • Regression testing
  • Smoke & sanity testing
  • UAT (User Acceptance Testing)
• Ability to think in edge cases (break the system, not just follow happy paths).
• Analytical & Problem-Solving Skills.
• Strong attention to detail (spot subtle UI or logic issues).
• Ability to reproduce bugs consistently.
• Root cause thinking (not just what broke, but why).
• Logical thinking to validate workflows and business rules.
• Writing clear, structured test cases.
• Creating test plans and test strategies.
• Understanding of acceptance criteria.
• Ability to prioritize testing based on risk/impact.

Requirements

• Familiarity with tools like Jira / Azure DevOps (bug tracking).
• Basic knowledge of browser dev tools (inspect, network calls).
• Understanding of logs and how to read them.
• Writing clear bug reports (steps, expected vs actual, screenshots).
• Ability to work with developers and PMs.
• Explaining issues in a non-technical and technical way.
• Asking good clarification questions.
• Thinking like an end user.
• Understanding business requirements.
• Ability to validate user journeys, not just features.
• Sensitivity to UX issues (confusing flows, poor design).
• Working in Agile/Scrum environments.
• Participating in standups, sprint planning, and retrospectives.
• Managing test cycles and deadlines.

Benefits

• Your work helps shape products used at national scale - enabling people to access services, opportunities, and support that make a real difference in everyday lives.
• You will have room to explore ideas, test approaches, and raise the bar for design quality - even in complex, regulated environments.
• You’ll work alongside talented people across policy, data, design, and technology - bringing different perspectives together to solve complex problems well.
• We operate in an outcome-driven, remote-friendly way that respects individual working styles. Trust, autonomy, and balance are core to how we work.
• You will join a team that values respect, inclusion, and wellbeing - where people are encouraged to do their best work without burning out.