[Hiring] QA Analyst @Sword

Role Description

As a QA Analyst on the Mind team, you won't just validate what's built — you'll help shape what gets built. Working closely with Product, Engineering, Design, AI and Clinical teams, you'll be involved throughout the entire product development lifecycle, from feature discovery and definition to testing and release.

Mind combines AI-driven interactions, clinical logic and personalized care experiences, making quality, safety and usability essential. We're looking for someone with a strong analytical mindset, technical curiosity and the ability to understand how software works under the hood.

You'll help us build a proactive, shift-left quality culture, identifying potential issues early and ensuring we deliver reliable, safe and effective AI-powered healthcare experiences.

What you’ll be doing:

• Collaborate early:
  • Participate in product discovery, requirements definition and feature design, helping identify potential issues before development begins.
• Define quality:
  • Translate product requirements into acceptance criteria, test scenarios and quality expectations.
• Own testing activities:
  • Design, execute and maintain test plans covering functional, regression, integration and end-to-end testing.
• Work across the stack:
  • Test mobile applications, backend services, APIs and AI-powered functionalities, leveraging your technical knowledge to investigate issues.
• Drive defect management:
  • Identify, document and track defects through resolution, collaborating closely with engineers.
• Improve quality practices:
  • Contribute to QA processes, documentation and test automation, identifying opportunities to improve testing efficiency and prevent issues.

Qualifications

• 1–2 years of experience in QA, software testing or software development with hands-on testing responsibilities.
• Experience designing, executing and documenting test cases and test scenarios.
• Basic to intermediate programming knowledge and the ability to read and understand code.
• Strong analytical and problem-solving skills, attention to detail and a proactive mindset.
• Ability to work autonomously and collaborate effectively with cross-functional teams.
• Strong written and verbal communication skills in English.

Requirements

• Academic or professional background in Psychology, Mental Health or related fields.
• Genuine interest in mental health, behavioural science and digital healthcare.
• Personal or professional AI projects that can be demonstrated, such as AI-powered applications, LLM integrations or AI-driven workflows.
• Knowledge of APIs, HTTP requests and tools such as Postman.
• Hands-on experience with test automation and tools such as Jira, Git and Android Studio.
• Understanding of healthcare products, clinical workflows or safety-critical software.
• Experience leveraging AI tools to improve development, testing or team workflows.

Benefits

• Total Compensation Range: €24.150 — €37.950 EUR
• Country-specific benefits may vary and will be detailed separately.