[Hiring] Principal Quality Engineer @UnitedHealth Group

Role Description

As a Principal Quality Engineer within the Optum Enterprise Imaging team, you will serve as the senior technical quality leader for Enterprise Imaging integration and solution-level testing. In this hands-on, highly strategic role, you will:

• Own, evolve, and execute the integration and end-to-end quality strategy across on-premise and cloud Enterprise Imaging deployments.
• Define and uphold technical integration test standards, test environment expectations, and evidence traceability across product boundaries and partner platforms.
• Act as the technical quality lead and escalation point for complex, cross-product issues, guiding and mentoring engineers in test automation, API testing, and root-cause analysis.
• Lead quality engagements with third-party vendors and external partners, defining test scope, entry/exit criteria, evidence expectations, and defect triage processes.
• Design and execute end-to-end clinical workflow test scenarios validating HL7, DICOM, DICOMweb, and REST APIs across multi-platform web, desktop, and cloud environments.
• Build and maintain scalable UI and API test automation frameworks using modern tools integrated into CI/CD pipelines as quality gates.
• Interpret performance and non-functional test results to communicate risks and collaborate with engineering on acceptance criteria.
• Lead verification and validation (V&V) activities and maintain regulatory traceability matrices aligned with Quality Assurance and Regulatory Affairs (QARA) standards.
• Use enterprise-approved AI tools to streamline workflows, automate tasks, accelerate test data generation, and drive continuous quality engineering innovation.

Qualifications

• 10+ years of experience in software testing and quality engineering.
• 5+ years of experience in the healthcare industry with solid clinical workflow knowledge.
• 3+ years in a lead, principal, or technical leadership capacity guiding other engineers.
• 3+ years of experience working with healthcare interoperability standards, including HL7 and DICOM protocols.
• 3+ years of hands-on test automation experience with modern frameworks.
• 3+ years of hands-on API testing experience working with REST APIs and tools like Postman.
• Demonstrated experience leading quality engagements and joint defect triage across organizational boundaries.
• Demonstrated experience using Git-based workflows and CI/CD pipelines.
• Proven track record of communicating technical risks and influencing stakeholders without direct authority.

Requirements

• Bachelor's degree in Computer Science, Engineering, Health Informatics, or equivalent quality engineering experience.
• ISTQB or equivalent quality engineering certifications.
• Experience with PACS, Enterprise Imaging, or medical imaging software deployment.
• Experience in regulated medical device/software environments.
• Experience with performance testing tools and non-functional metric evaluation.
• Experience with cloud platforms and de-identified healthcare test data management practices.
• Practical experience incorporating enterprise-approved AI tools into quality engineering workflows.

Benefits

• Flexible remote work options for employees located in Toronto, ON.
• Reward and recognition for performance in a challenging environment.
• Clear direction on success in your role and development opportunities for other roles.

Company Description

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes.