[Hiring] Mid-Level QA Analyst @Kaizen Technology Solutions

Role Description

We are seeking a detail-oriented and driven Mid-Level QA Analyst with Salesforce experience to join our growing consulting team. This role is focused on ensuring the delivery of high-quality Salesforce solutions through rigorous testing and collaboration with cross-functional teams.

The ideal candidate has a strong foundation in QA methodologies, hands-on Salesforce testing experience, and prior experience working in a client-facing consulting or professional services environment. You should be comfortable navigating multiple stakeholders, shifting priorities, and fast-paced project delivery.

Key Responsibilities:

• Develop and execute test plans, test cases, and test scripts for Salesforce applications
• Perform functional, integration, and regression testing across Salesforce platforms
• Collaborate with business analysts, developers, and stakeholders to ensure requirements are clearly understood and validated
• Support User Acceptance Testing (UAT) and ensure alignment with business expectations
• Identify, document, and track defects through resolution
• Validate Salesforce configurations including flows, validation rules, custom objects, and permissions
• Ensure data integrity and accuracy across systems and integrations
• Provide clear and thorough documentation of testing activities and results
• Partner with cross-functional teams to troubleshoot issues and drive resolution
• Work directly with clients in a consulting environment, clearly communicating testing progress, risks, and outcomes

Qualifications

• 3–5 years of experience in Quality Assurance, preferably within Salesforce environments
• Hands-on experience testing Salesforce applications and configurations
• Required: 1+ years of experience working in a consulting, client-facing, or professional services environment
• Strong understanding of Agile methodologies and the Software Development Lifecycle (SDLC)
• Experience executing functional, regression, integration, and UAT testing
• Experience working with Copado or similar deployment tools in support of QA and release validation
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical teams and clients
• Proactive mindset with a commitment to quality, ownership, and continuous improvement

Requirements

• Salesforce Administrator, Business Analyst, or other relevant Salesforce certifications
• Experience supporting sandbox management activities, including refreshes and environment coordination
• Familiarity with reviewing and validating changes prior to deployment to higher environments
• Exposure to multi-environment testing strategies (Dev, QA, UAT)
• Understanding of data validation and integration testing across systems
• Ability to identify risks related to environment differences and deployments
• Experience working across multiple client projects or workstreams simultaneously
• Eagerness to learn, grow, and contribute in a collaborative team environment

Benefits

• Opportunity to work with a diverse range of clients and industries
• Collaborative and supportive team environment
• Exposure to complex, high-impact Salesforce implementations
• Strong focus on professional growth and continuous learning