[Hiring] Marketing QA @Moxie

Role Description

At Moxie, quality is a core value — not a checkbox. As a Technical QA Specialist, you’ll be the final gatekeeper ensuring that every marketing asset, automation, and AI-powered deliverable we ship is not only error-free but performance-ready and on-brand.

This is a high-output role. You will be responsible for auditing and validating hundreds of marketing tasks per day — moving rapidly between ad reviews, automation checks, SEO audits, web link testing, and AI content QA — sometimes all within a single hour. The pace is intense, and the expectations are high. If you thrive on structure, love checking boxes, and feel energized by high-volume, detail-critical work, you’ll be in the right place.

You’ll work closely with our U.S.-based team during PH night shift hours, playing a critical role in scaling Moxie’s operations without compromising on quality or speed.

Key Responsibilities

• Consistently execute hundreds of audits per day with precision.
• Quickly switch between platforms, tools, and asset types.
• Serve as the final checkpoint before anything goes out the door — protecting client trust, brand integrity, and performance.
• Marketing Asset & Workflow QA
• Must Haves:
• Meta Ads (Facebook/Instagram): Validate ad copy, images, targeting, URLs, and UTM parameters.
• GoHighLevel (GHL) Automations: Audit logic, triggers, workflows, and delivery settings for email/SMS campaigns.
• Nice to Haves:
• Zapier Workflows: Review field mappings, logic integrity, and end-to-end automation functionality.
• Google Business Profiles (GBP): Check listings for accuracy, including categories, hours, and UTM-enabled links.
• Local SEO Elements: Ensure NAP consistency, citation accuracy, and proper link placements.
• Web Assets: QA booking forms, buttons, CTAs, and basic SEO metadata.
• AI & Content QA
• Review AI-generated content for clarity, grammar, tone, compliance, and brand alignment.
• Validate that content outputs match prompt instructions and reflect the client’s voice.
• Process Execution & Improvement
• Follow detailed SOPs and checklists precisely; proactively suggest improvements where needed.
• Flag and document issues using annotated screenshots and structured QA reporting.
• Contribute to internal QA metrics, audits, and performance tracking.
• Cross-Functional Collaboration
• Collaborate with Marketing Coordinators, Copywriters, Designers, Developers, and Strategists.
• Maintain professional, responsive communication via Slack, Asana, and shared documentation systems.
• Provide timely updates on QA status, blockers, and resolutions.

Qualifications

• Extreme attention to detail: You catch what others miss and think critically about root causes.
• Fast and accurate: You move quickly without sacrificing quality.
• Strong written English: Clear, concise, and client-ready when necessary.
• Prior experience in QA, project coordination, virtual assistance, or digital marketing.
• Comfortable using tools like Asana, Click Up, GoHighLevel (GHL), Zapier, Meta Ads Manager, Google Sheets / Docs.

Requirements

• Background in marketing operations, digital QA, or SEO/GBP optimization.
• Familiarity with HubSpot or other CRMs.
• Experience working in a high-volume agency or tech-enabled marketing environment.
• Prior exposure to AI tools like ChatGPT, Claude, or AI prompt QA.

Benefits

• Creating a workplace where everyone feels valued, trusted, and included.
• Living by values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
• Welcoming people of all backgrounds, experiences, and perspectives to apply.
• Providing accommodations to fully participate in the interview process.