[Hiring] Customer Quality Engineer @Integra Mission Critical

Role Description

The Customer Quality Engineer supports both electrical and mechanical quality functions in mission-critical environments. This position ensures the integrity, compliance, and performance of systems in the field, encompassing inspection, testing, troubleshooting, and documentation. The role collaborates across engineering, manufacturing, and field operations to resolve issues and uphold quality and safety standards throughout project execution.

What you will do?

• Perform field inspections and verifications of mechanical systems, components, and assemblies to ensure compliance with NEC, ASME, AWS, ASTM, IEC, and IEEE standards.
• Develop and execute QA inspection and test plans (ITPs) for electrical and mechanical systems.
• Conduct equipment and system testing, torque checks, and alignment verification.
• Lead root cause analyses and drive corrective and preventive actions (CAPA) for nonconformities.
• Support field installation QA/QC, including documentation reviews, redlines, and turnover package verification.
• Audit suppliers and subcontractors to confirm product quality and adherence to UL, CSA, and NRTL standards.
• Maintain and manage all QA documentation including NCRs, inspection reports, and test data logs.
• Collaborate with project managers, design engineers, and field supervisors to address quality concerns and improve processes.
• Provide technical training and mentoring for QA technicians and field inspectors.

Qualifications

• 5+ years of quality assurance or field engineering experience in industrial or manufacturing environments.
• Excellent verbal and written communication with team members, supervisor, and customers.
• Demonstrated experience with ISO 9001, NFPA 70E, NEC, ASME, ASTM, and related quality codes.
• Hands-on experience in field commissioning, inspection, and testing of both mechanical and electrical systems.
• Bachelor’s degree in Mechanical Engineering, or related discipline.
• Preferred: ASQ Certified Quality Engineer (CQE)
• Preferred: NFPA CESCP, ASME GDTP, or NETA Level II Certification
• OSHA 30-Hour (General Industry or Electrical Safety)
• Strong understanding of quality engineering tools: FMEA, SPC, PPAP, control plans.
• Highly experienced in mechanical systems, emphasis on cooling and design.
• Proficiency with mechanical measurement tools (CMM, calipers, gauges, micrometers).
• Excellent analytical and problem-solving skills with a focus on accuracy and safety.
• Safety-conscious and detail-oriented.
• Strong collaboration and communication skills.
• Proactive and adaptable to changing field environments.
• Commitment to continuous improvement and quality excellence.

Benefits

• Competitive pay with incentive opportunities that recognize your results and contributions.
• Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Life and disability insurance programs that provide protection when it matters most.
• A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Education assistance and tuition support to help you build skills and advance your career.
• Retirement and savings programs that help you achieve long-term financial confidence.

Company Description

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.